Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

At Volvo Group Digital & IT you will contribute to the transformation of our company, the transport industry and society at large. You will: 

 

Perform requirements gathering and collaborate with stakeholders to understand business needs and processes and document them comprehensively Translate business requirements into functional specifications, provide input and advice regarding Microsoft Dynamics 365 CRM capabilities, functions, and features to business stakeholders Design solutions that leverage standard functionalities of Microsoft Dynamics 365 CRM and identify areas requiring customization Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort. Participate as the technical expert in proposal development and presentations to business stakeholders. Conduct hands-on implementation, configuration of the various components of Microsoft Dynamics 365 CRM respecting the Product Best Practices Effectively articulate not only technical and design/implementation concepts but also the potential solutions Deliver presentations to all levels of management. Build positive client relationships by developing an understanding of the client’s business processes. Develop analytical and insightful recommendations to meet deliverable targets, and complete tasks within budget, timelines and to customer satisfaction to ensure successful implementation. Adapt to different end-user learning styles when training, gathering requirements, etc. Create specification documents and documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc. Maintain documentation for future reference and auditing. Be a team player and share the knowledge with other team members, also globally

 

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 

3+ years Microsoft D365 CRM implementation experience. Experience configuring Microsoft D365 CRM modules including Customer Service, Field Service and modern communication channels Experience in MS Power Platform and Azure Cloud Job role experience as a consultant in a consulting practice, facilitating discovery workshops. Excellent communication skills and ability to convey technical information to non-technical users. Experience gathering business requirements (to be model, as is model, etc.) Strong analytical and problem-solving skills to assess complex business processes and design appropriate solutions. Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development. Knowledge of Microsoft SharePoint, Power BI, etc. Certification in D365 CRM, Power Platform or Azure would be a plus .Net programming experience (Microsoft Dynamics 365/CRM 2015/2016) would be a plus. Experience in using connectors for Microsoft Dynamics to Integrate “Microsoft Dynamics CRM” would be a plus Experience in automotive industry is a plus

Education

Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

 

Location:

 

Sweden (Gothenburg) or Poland (Wroclaw) – weekly onsite visits required

What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:  

Impact on the development of crucial products of the premium brand on a global scale Participation in international projects and different pieces of training Steep learning curve with a state-of-the-art and individualized training program Clear career path & extensive development opportunities such as mentoring or coaching programs Unlimited access to learning including Azure Academy, Pluralsight, Udemy, Volvo University and many more Collaborative environment in Swedish business approach Social and sport clubs (Volvo Communities and Volvo Leagues), charity actions Work-life balance: we make sure you enjoy quality time away from work Contract of employment, flexible working hours Ready for the next move?

 If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.

 

Dear Candidate, we would like to kindly inform you that the Volvo Group companies in Poland have in place the "Internal Reporting Procedure". If you need more information, please contact us at the email address recruitment.poland@volvo.com.

 

 

We value your data privacy and therefore do not accept applications via mail. 

 

 

 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

 

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.