<<EXTERNAL JOB DESCRIPTION>>

Job Profile Summary Description

At SGN, we rely on a meticulous financial system to drive our business forward. The Damage Billing team will work to ensure that billing is completed in a timely and accurate manner, to ensure we maximise cost recoveries within deadlines, and to determine and support the month end procedures and reporting.

We are searching for skilled and detail-oriented financial specialists to join our Damage Billing team.

Principal Accountabilities

The key responsibilities of the role are:
Run:
Confirming via QAS, Creditsafe, Google, Planning Offices, Land Registry searches etc. the details of the responsible parties for the damage to our network, and create accounts in Boris AR customer maintenance accordingly
Ensuring the correct use of the appropriate G/L codes and cost centres to ensure accuracy of revenue allocation to appropriate depots
Analysing the worth/value of all available data from various systems at our disposal to maximise billing opportunities and potential for recovery
Meticulously undertake data capture, providing insight analysis and the ability to communicate findings to inform decision making
Proactively contacting trade debtors by phone calls, email and written communication to achieve cash collection targets
Efficiently addressing and resolving disputed debts, escalating potential issues and providing detailed information to the Damage Billing lead for further action when necessary
Providing exceptional customer service by assisting customers with obtaining copies of invoices, credit notes and statements, facilitating prompt payment resolution
Reconciling customer accounts