At C Spire, we are customer inspired. Every C Spire team member is charged with delivering a world class experience to every customer. Every C Spire team member is charged with living the brand. The Damage Prevention Specialist will serve as a liaison between the Damage Prevention group, C Spire and Non-C Spire contractors, or other utility owners.
“Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:
A relentless obsession to be the best in our industryA winner mentality determined to outsmart and outdo competitorsA single-minded commitment to unbeatable customer experiencesAn unapologetic passion for innovation and technologyAn uncompromising drive toward continuous improvementA steadfast devotion to doing the right thing the right wayA deep-seated dedication to accountability and ownership Responsibilities Complete dedication to the prevention of ANY damage to C Spire underground facilities and network.Must have an extensive working knowledge of One Call Laws and Notification systems for every issuing state.Must have a functioning knowledge of field utility locating, locate theory, fault testing, and troubleshooting buried utilities.Must have a working knowledge of OSP engineering and construction.Responsible for coordinating contractors as related to One Call Law, C Spire Damage Prevention Policies, and cable locating practices.Must be able to investigate damages and provide sufficient documentation to leadership for decisions regarding liability.Responsible for presenting impromptu trainings as related to One Call Law, C Spire Damage Prevention Policies, and cable locating practices.Perform additional duties as assigned. Qualifications High School diploma required.Must have completed a technical certification in Utility Line Locating.Must have at least 5 years work experience related to both utility line locating and fiber optics outside plant Construction.Must have the capacity to work within different software systems related to 811 ticketing and documentation.Must possess interpersonal communication skills.Must be able to work in high stress situations.Must excel at conflict resolution. Must have exceptional clerical and written communication skills. Must have exceptional critical thinking and problem-solving skills.PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Must be able to lift 50 lbs., Must be able to work evenings and weekends as requested. Must have no limiting physical conditions. Travel is required.
Note: This is a brief description of The Damage Prevention Specialist responsibilities and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Rev. 12/7/22
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