Description

Develop queries & analytics to enhance Digital Experience Monitoring of NFCU End User Computing environment. Provide analytical insights by extracting data and recognizing complex patterns and identify opportunities to drive impact across the organization. Developing an understanding of business needs and objectives through the use of descriptive, predictive, and prescriptive models. Perform routine assignments with increasing scope and complexity.

Responsibilities

Design, develop, and evaluate a broad understanding of the health of the End User Computing environment leveraging various report toolingProven ability to analyze and interpret results with some complexityDevelop queries, dashboards and reportsUse modeling and trend analysis to analyze dataCollaborate with team members and participate in team projects and initiativesUtilize effective written and verbal communication to document and present findingsData Storytelling and technical presentation skillsOn Call Responsibilities to support major incident outages

Qualifications

Proven experience in data analysis and ability to write queries and visualize dataExpert level experience in Splunk, Power BI, and SQL/SSRSTechnical WritingFamiliarity with Splunk and ServiceNow integrationFamiliarity with uberAgent