Job Description PLEASE NOTE: THE PROPOSED SALARY FOR THIS JOB IS $97,728.00. The Bureau of Mental Health procures and monitors approximately 500 contracted programs that provide supportive housing, crisis intervention, mental health treatment, care coordination and psychiatric rehabilitation services. Additionally, the Bureau directly operates the City’s court-mandated Assisted Outpatient Treatment (AOT) program and the NYC Supportive Transition and Recovery Team (NYCSTART) for young adults experiencing a first episode psychosis. Lastly, the Bureau evaluates its contracted and directly operated programs to understand their impact and promote quality improvement, conducts population level surveys and behavioral health care system surveillance to identify gaps care and inform decision making, advocacy and policy. Responsibilities include: Collaborate with program staff and IT to develop and refine data collection instruments and improve data systems and processes. Work with program stakeholders to develop specific and measurable program metrics for operational and performance management. Using SQL, SAS, or R to process, clean, and prepare data for analysis and reporting; data check; document data management procedures (e.g., data dictionaries, business rules); monitor data quality, identify issues, and work with program staff to resolve. Prepare routine reports and presentations of program performance with data graphs/service trends; Clearly communicate (oral and written) results of analyses to program staff/leadership and other non-technical audiences. Maintain and update existing dashboards as needed using software such as Tableau; Assist in developing new dashboards as needed. Respond quickly and accurately to ad hoc data requests for internal (e.g., Directors, Assistant Commissioners) and external audiences (e.g., public hearings, City Hall). Work with leadership and program stakeholders on interpretation and limitations of data analysis results and provide actionable recommendations. Develop training materials and conduct trainings on updates to the data collection system as needed. Create guidance documents for internal staff and external users detailing updates to the system. Manage multiple projects and collaborate with other research and program staff. Incorporate an equity lens in all aspects of work Conduct special projects and perform other duties as assigned. Qualifications 1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have: 1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or 2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above. NOTE: Probationary Period Appointments to this position are subject to a minimum probationary period of one year. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.