Job Description An employer is looking to add a Data Analyst to their team in St. Louis, MO. This person will assist our client with a system migration, and they will be responsible for analyzing workflows and forms in the current system and translating that into how it needs to be setup in the new system. It will be their job to analyze the data, process flows, service catalogs, and subcategories and how that needs to be translated into the new system. They will meet with internal and external teams and will be responsible for gathering and documenting requirements, meeting with customers to verify requirements, and translating functional requirements into technical requirements. They will work directly with the developers to ensure that requirements are translated correctly. This person will also assist with functional testing, to ensure the new system is functioning properly. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years of experience as a Data Analyst Extensive experience analyzing data and complex workflows Experience digging in on requirements with customers and translating functional requirements into technical requirements Ability to analyze data and document findings ITIL certifications or strong understanding of ITIL processes Experience working with an ITSM tool/ticketing system, ServiceNow, Cherwell, Remedy, etc. Experience gathering and documenting requirements related to a ticketing system System migration experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.