About the Team It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain. Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are. About the Job Data Analyst ================================== Responsible for collaborating with various customer data sources and business teams to ensure the accuracy and recency of the customer data to maximize business value. Observe, hypothesize, test, and execute upon solutions to operational bugs and scheduled project work. Monitor of Master Data Management (MDM) Application - Application Servers, REST Services, server response times, failures, and queue volume. Analyze match and merge process happening within the MDM - real-time and batch. Manual consolidation of Customer Data based on observations and requests. Responsible for bulk loading and purging of customer data using batch processing and ETL tools. Monitor ETL processes across staging layers. In charge of service improvements and enhancements. Troubleshoot failures in the ingestion, updating, and publishing of customer data by MDM. Provide Impact and Root-Cause analysis to consumers of MDM Customer Data. Conduct analysis and enhancement of data flow from source systems and data staging layers within the MDM ecosystem. Responsible for incident and problem ticket resolution related to the customer MDM application. In charge of Linux, Windows Server, and IBM WebSphere Server Health Checks. Attend different ceremonies like Stand-up, Change Control, and Design Review and being able to interact and collaborate with Business Stakeholders and Data/Application Owners. Able to coordinate/collaborate with team spread across multiple regions and help resolve complex issues that might be blocking efforts. This position requires a Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Electronics and Electrical Engineering, or a related field and 5 years related (progressive, post-baccalaureate) experience. Must also have each of the following: 1) 4 years of experience providing technical support for frontend and backend of IBM Master Data Management (MDM) applications; 2) 4 years of experience working with Master Data Management (MDM) architecture including designing, implementation enhancement, and support; 3) Demonstrated experience working with SQL and RDBMS databases like Oracle, MSSQL and building/modifying complex queries on top of large and complex data sets; 4) Demonstrated experience working with Object-Oriented Programming and using Integration tools like Informatica Power Center; and 5) Demonstrated experience working with Customer Data, including supporting processes to keep sensitive data compliant with regulations. Employer will accept experience gained concurrently. Full-time, position located in Phoenix, AZ. Please apply online at https://careers.petsmart.com. About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil’ Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/ Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/ Explore PetSmart Benefits here: https://benefits.petsmart.com/ If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.