Job Summary

Job Description

What is the opportunity?

This position plays a key role in developing and executing upon the Client Management Group’s overall strategy and goals within Capital Markets. 

As part of wider Client Management function, you will primarily be responsible for supporting the Global Sales and Trading businesses in the coordination of opening, closing & maintaining trading and settlement accounts across the various product processing systems within Capital Markets. Ensuring these applications and their respective datasets are kept up to date & consistent with CDR (Counterparty Data Repository).

Supporting our data governance and quality controls, as well as actively participating in business and regulatory initiatives that have a significant impact to the firm and our clients, the role is aimed at developing an operational management of data, focused on improving efficiencies, reducing costs whilst also minimizing risk.

             

You will work collaboratively with CMG partners, BCS, Risk, IT and Front office businesses partners throughout the bank, to understand their requirements and relevant business processes in order to deliver change and ultimately improve client service. 

What will you do?

Maintain client and account level data in Capital Markets front and back office systems.Manage requests from multiple business areas; understand end to end process and trade flows.Be consistent, accurate and efficient in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office systemEnsure that all accounts are cross referenced into the supporting CMG repositoriesUse appropriate tools and exception management processes to ensure data quality.Manage data attributes related to regulatory data initiativesProactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.Engage with CMG globally regarding initiatives that relate to account managementReview of CDR to source system reconciliations – perform root cause analysisReview of exception queues - perform root cause analysis

Relationship Management

Work collaboratively with business partners, IT and CMG alike.Strive to proactively seek out efficiencies in processes.Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.Optimize Account Management processes in order to reduce cycle time, manual effort and improve both end user experiences and realize cost savings.Link multiple Functions and processes to a common source of data and reduce operational costs associated with maintaining multiple data silos through a single integrated reference point for trade processing and reporting.Maintain documentation outlining data lineage to aid in the prioritization of process and system enhancements.

Non BAU/Projects

Work closely with CMG management and supporting teamsSupport delivery of data remediation activities, develop and oversee data quality reporting and maintain documentation outlining data lineage.Act as a subject matter expert on CMG projects.

What you need to succeed?

Graduate degree preferably in Finance or Business1 – 2 years relevant experienceExcellent Communication skills, Strong PC skills, particularly Microsoft office, ability to work in fast paced environment with frequent distractions and changing priorities, High standards for accuracy and efficiency.Demonstrates initiative and seeks to solve problems beyond immediate area of influenceAbility to maintain strong attention to detail and meet deadlines in high-pressure situationsFacilitates cross-department information flow and best practice sharingBuilds and matures relationships across the organization; high level of client focusExcellent organizational skillsStrong verbal and written communication skillsExperience with reference data and Capital Markets processes and OperationsProject team experience in supporting the delivery of components of complex projects

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance options

Job Skills

Critical Thinking, Data Administration, Database Structures, Data Modeling, Data Movement, Detail-Oriented, Group Problem Solving, Information Capture, Standard Operating Procedure (SOP), Teamwork

Additional Job Details

Address:

90 WESTERN PKY:BEDFORD

City:

BEDFORD

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-06

Application Deadline:

2025-02-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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