Job Description:

Did you know that Tech Data (TD)  is used on a daily basis by thousands of airline actors such as mechanics, engineers, pilots, cabin crews…?

We are looking for a Data Analyst (m/f) for our Aircraft Business to join our Airbus Customer Services department based in Toulouse, France.

As a data analyst, you will be part of the Operational Unit Technical Data team. The team is in charge of developing and delivering aircraft documentation, to enable the safe and efficient accomplishment of maintenance and operations of aircraft by our customers (airlines, MRO, lessors).

The Operational Unit Technical Data team main mission is to deliver the complete documentation at aircraft entry into service and to maintain it all along the aircraft life cycle. It is also part of the airworthiness requirements.

To accomplish this mission, the department offers a wide view on Maintenance Documentation and Data Management: from the Design Office who is at the origin of the design and evolution of aircraft design, to the Authoring Domains in charge of documenting their impact in Technical Data products (manuals), to the generation, delivery and management of all documentations including Flight Ops, and to the support to our customers who are operating and maintaining aircraft Systems.

As a data analyst, you will join the Technical Data Assembly & Dispatch department and you will be responsible to:

Drive, analyze and present the performance of the maintenance and engineering and Flight Ops Technical data Assembly & Dispatch processes

Propose action plan to tackle production revisions delays and be ready for increasing number of customers revised in a non-extensible lead-time

Establish the Cost of Non Quality of the Technical Data Assembly & Dispatch processes

Propose process improvements

You will work with the Tech Data stakeholders: Assembly & delivery specialists, Business Application Owners, IT Development Teams, always aiming at rising satisfaction of our customers.

 

Your challenges:

Consolidate the yearly Performance target with the Head of the Department

Analyze Processes performance by measuring lead-time of all steps (IT or business) 

Drive corrective & preventive action plan (process bottlenecks, recurrent issues…) with all Technical Data Production stakeholders (internal or external)

Organize regular performance review with all actors & stakeholders of the Technical Data Revision process 

Launch improvement actions in line with Department objectives and monitor theirs relevance & sustainability

Establish & monitor Cost of Non Quality dashboard and drive associated action plan 

Ensure IT incident follow-up and track all recurrent issues 

Contribute to define impact on process and activities in term of cost, time and quality

Contribute to the Technical Data Operations Domain (SIDO) governance

Ensure regular reporting/communication towards managers & stakeholders

Your boarding pass:

Good knowledge of qlik sense. Being able to code would be a plus;

Proactive, good team player and good organizational skills

Capacity to understand quickly the big picture

Assertiveness, negotiation and communication skills

Curious and open-minded for change and technical / digital innovation

English level B2

This position requires a security clearance or will require being eligible for clearance by the recognized authorities.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.
Take your career to a new level and apply now!
 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

AIRBUS SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe F12

Experience Level:

Professional

Job Family:

Technical Data & Publications <JF-CS-TD>

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