Overview AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. AARP’s Integrated Communications and Marketing (ICM) Group includes Membership, Content and Editorial, Customer Experience, External Relations, Brand Strategy and Strategic Communications. Across paid, earned, shared and owned channels, ICM manages AARP’s reputation, drives engagement and member growth, and showcases AARP’s mission and value through one, integrated voice. Responsibilities Collects, manages, monitors, and analyzes key performance metrics across all facets of the enterprise with the goal of improving business performance. Works with management teams to develop performance measurement frameworks. Analyzes data and uses analysis to create compelling and actionable data stories to share with key stakeholders to drive decisions. Ensures data and analysis quality and accuracy. Serves as ambassadors for analytics, supporting cross-functional teams to improve and interpret data. Collects, manages, and provides department/division reports. Produces and distributes scheduled reports. Supports and coordinates ad-hoc report requests. Manages data quality. Acts as a liaison with technology regarding maintenance of database systems. Provides support to various projects/analysis by gathering data and presenting results. Evaluates existing engagement programs to identify improvements and to measure outcomes. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Assists in the development and delivery of training programs or presentations and recommends program revisions. Qualifications Minimum 5 years of experience in data analytics or an analytical role linking strategy to measurement, with proficiency in Power BI and Telephony data structures. Ability to synthesize complex findings into clear, actionable insights and communicate them effectively. Strong project management skills to coordinate across groups and manage multiple projects simultaneously. Critical thinker with problem-solving and facilitation skills, demonstrating adaptability and creativity in addressing challenges. Collects, analyzes, and manages performance metrics, creating actionable data stories for stakeholders to improve business outcomes. Ensures data accuracy, quality, and reporting while supporting cross-functional teams and maintaining database systems. Evaluates and enhances engagement programs and processes, performing root cause analysis and proposing solutions. Bachelor’s degree required (business or economics preferred); PMI certification is a plus. AARP will not sponsor an employment visa for this position at this time. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Home office environment with the ability to work effectively surrounded by moderate home environment noise - (Telework) Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.