What success looks like in this role:

Monitors and operates datacenter equipment according to plan and/or SLAAssists with System Installation and Decommission and break/fix processesProvides review of documentation for Client services, operators and Client support staffPerforms Incident investigation, reporting and recommendationsTakes part in disaster recovery projectsConducts overall Data Center capacity design, planning and trackingManages Data Cabling; Network, SAN, KVM or remote out of band management systems, including managing cabling contractorsManages Power Circuits and Cooling to maximize efficiency, interface with data center facilitiesPerforms Media Services Management with a matrix relationship with Storage GroupPrepares documentation of all installations, floor plans, rack or cabinet diagrams, management of all existing documentation and planning for new installationsManages Installation of equipment on the Data Center floor, requesting and oversight of power, network, SAN and KVM connectionsManages asset tracking, configuration management, physical equipment locations and tracking all connectionsPerforms change and request management for Data Center Facility changes and maintenanceIdentifies client order information, coordinates installation, timing and owning resources, Inventories shipments, identifies and store all software and licensesNotifies customers when scheduled computer processing has been delayed

Other Responsibilities:

Conducts Data Center solutions planning and cost estimates for Request for Proposal (RFP) and Statement of Work (SOW)Support the Sales team with new opportunities in the regionParticipate in meetings with the Sales team in potential clients, representing the Datacenter areaAvailable to travel to support clientsCoordinate audits, providing evidence of Datacenter reports, controls, documentation, processes, procedures (ISO Certification Compliance, SAS70, SOX, etc.)

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You will be successful in this role if you have:

Bachelor’s degree or equivalent and 5 years of experience in IT, technical support and Data Center Operations including Rack, stack, and server provisioningCable management (copper cable termination / understanding of fiber optic cabling)Facilities planning – space, power, and coolingA+ and N+ Certifications, preferredMCSA/MCSE, preferredExperience in enterprise backup solutions, preferredFluent English and Spanish languages

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.