Data Center Engineering Operations Technician, ARN- DCEO
Amazon.com
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon Web Services (AWS) is looking for a motivated, goal-driven individual to join our Data Center Engineering Operations Team! The Data Center Engineering Operations Technician (EOT) serves a key role as a cornerstone of facility operations, supporting Amazon within its owned and operated data centers. All data center equipment supporting customer services must maintain better than 99.999% uptime.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
The EOT is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves conducting both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The EOT serves as an operator as well as a first-line resource reporting to a site’s Data Center Facility Manager (FM), receiving daily instruction from the Chief Engineer (CE) and interacting with third party vendors. The EOT maintains training compliance as related to their role of operating, troubleshooting and repairing electrical and mechanical equipment.
This equipment includes, but is not limited to:
- Stand-by emergency generators
- Low and medium voltage electrical systems
- Uninterruptible Power Supplies (UPS)
- Automatic Transfer Switches (ATS)
- Water treatment systems
- Building automation systems
- Fire detection and air quality monitoring systems
- Server racks
A day in the life
Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
Execution of project scopes of basic complexity
Providing timely escalation for all facilities-related issues within the data center
First-line troubleshooting and reporting of facility and high-criticality events within a pre-determined service level agreement (SLA)
Providing assistance to junior and peer EOTs
Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation
Utilization of administrative tools for change management, ticketing, and asset management.
Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Amazon Web Services (AWS) is looking for a motivated, goal-driven individual to join our Data Center Engineering Operations Team! The Data Center Engineering Operations Technician (EOT) serves a key role as a cornerstone of facility operations, supporting Amazon within its owned and operated data centers. All data center equipment supporting customer services must maintain better than 99.999% uptime.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
The EOT is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves conducting both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The EOT serves as an operator as well as a first-line resource reporting to a site’s Data Center Facility Manager (FM), receiving daily instruction from the Chief Engineer (CE) and interacting with third party vendors. The EOT maintains training compliance as related to their role of operating, troubleshooting and repairing electrical and mechanical equipment.
This equipment includes, but is not limited to:
- Stand-by emergency generators
- Low and medium voltage electrical systems
- Uninterruptible Power Supplies (UPS)
- Automatic Transfer Switches (ATS)
- Water treatment systems
- Building automation systems
- Fire detection and air quality monitoring systems
- Server racks
A day in the life
Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
Execution of project scopes of basic complexity
Providing timely escalation for all facilities-related issues within the data center
First-line troubleshooting and reporting of facility and high-criticality events within a pre-determined service level agreement (SLA)
Providing assistance to junior and peer EOTs
Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation
Utilization of administrative tools for change management, ticketing, and asset management.
Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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