Our Client, a Pharmaceuticals company, is looking for a Data Center Managed Service Operator for their Sunrise, FLlocation. Responsibilities: + The main pillars of the service include the following: + Monitoring + An on-site electrician will physically monitor the environment by conducting periodic patrols. + Preventive Maintenance (PM) + Responsible for managing PM activities according to client's PM plan in collaboration with client's subcontractors. + Malfunction Handling (MH) + Electrical Incidents: Provide immediate response to incidents classified as L1 and L2. + HVAC Incidents: Provide immediate response to incidents classified as L1. + Note: All PM and MH activities will adhere to client's standards. + Facility Overview: The Data Center aims to be a model of technological excellence within client, implementing best practices in managing the facility and its systems to achieve company goals. + Key objectives include: + Standardization of systems and workflows + High-quality global infrastructure + Excellent service quality + System availability + Efficiency and effectiveness + The facility operates with a focus on continuous improvement, energy efficiency, transparency, and full coordination with stakeholders. + It also provides Level 1 and Level 2 on-site expertise for HVAC and electrical systems. + The site operates with redundancy and requires round-the-clock availability (24x7x365) to ensure service reliability, even under extreme conditions or emergencies. + The environment includes potential risks like electrical hazards and extreme weather. + The Systems Operator will act as the safety officer, in addition to technical duties. System Monitoring and Maintenance: + Ensure continuous, reliable operation of electromechanical, electrical, and HVAC systems per operational requirements. + (Appendix A – Global URS) + Conduct preventive and corrective maintenance. + Monitor systems (electricity, cooling, safety) 24/7 and respond immediately to faults. + Appendix B – Electromechanical equipment list) Fault Handling: (Appendix C) + Identify faults via monitoring systems, patrols, or IT staff reports. + Update relevant teams (e.g., IT Global Data Center Team) via communication channels like WhatsApp. + Provide immediate response for each electromechanical system + Manage vendors and subcontractors to address issues. Facility Management: + Execute maintenance strategies, including daily inspections and adherence to manufacturer guidelines. + Maintain configuration control for power, cooling, and IT infrastructure. + Supervise contractors and external maintenance teams during installations and upgrades. Change Management: (Appendix D) + Oversee infrastructure changes, including quality assurance testing and + approval processes. + Prepare infrastructure (e.g., cabling, cooling) for new installations and + modifications. Safety and Compliance: + Operate under site safety protocols, ensuring compliance with guidelines. Operational Framework: + Reports directly to the Global Data Center Manager. + Works under the guidance of the facility's engineering and maintenance leadership. + Adheres to the safety directives of the site’s safety officer. Requirements + Certified electrician license. + Basic HVAC knowledge and skills. + Service availability 24/7 for incident response. + Basic computer skills (Office suite, operating systems). + Serve as Level1 support for incidents in HVAC, water, and air systems. + Serve as Level1 & Level2 support for incidents in Electrical systems + Strong service orientation, responsibility, independence, and a systems oriented mindset + Minimum Educational Requirement is High School Diploma or GED. Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.