Why Cognizant?

We continuously seek extraordinary associates when recruiting new employees. We pride ourselves on having extensive experience working with clients in all major markets. Cognizant's delivery model has a distinct culture of high customer happiness, and we consistently deliver positive relationships, cost reductions and business results.

The Data Collection Manager will supervise and coordinate all aspects of big data collection projects, ensuring seamless operations across multiple sites. This role involves initial project planning, scheduling coordination, and intersite communication. The manager will also handle metrics and trend reporting, risk assessment, and mitigation, as well as training new hires. With a strong background in Excel, ticket management platforms, and various tech devices, the manager will act as the main point of contact for client reviews and escalations, ensuring timely and accurate data collection while maintaining organizational and client confidentiality. Please note that this is an in-office position.

Qualifications and Experience Graduate in any discipline 8 to 15 years of specific experience in big data collection management (preferable) Working experience in Excel (in a manual environment) Good knowledge in handling various types of mobile phones and other tech devices (Tablets, laptops etc..) Experience in working with ticket management platforms (Raise, review, approve, follow-up, close, report) Experience in collaborating with teams across geographies and functions Responsibilities (not limited to) Project coordination: Initial planning and gathering of requirements, identifying requirements of new projects or device iterations, protocol reviews, go / no go decisions of workstreams Scheduling Coordination: coordination with scheduling team for refresher training, raise needs for additional HC to be trained, determine spacing between collections, provide final sign off for collection readiness. Intersite communication: Mountain View, Los Angeles, San Francisco, New York, and Waterloo Operation streamline and training timeline decision for opening and closing sites Metrics and trend reporting for QBR, MBR, and for weekly meetings with PGM Engineer coordination: escalating issues, protocol updates, operational suggestions, feedback loop, task clarification, experimental requests Creation of project infrastructure and process Project risk assessment and mitigation PA management Leading project meetings and demos Training of new hires Business Justification: PLs oversee, train and drive all aspects of data collection, leveraging their deep expertise and acting as the main POC for their specific projects. Client Review and Client Escalation point of contact Personal Skills: Good time management and organizational skills Flexible to adapt to any changes in the organization / process Self-starter, Ambitious, go-getter and deadline driven Keen to learn and implement learning Maintain Organizational and Client confidentiality Salary and Other Compensation:

The annual salary for this position is between $90,000 – $105,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.