Job Description Responsibilities/Duties: · Perform duties assigned by the Data Entry Supervisor. · Lead and coordinate daily activities of Data Entry, Refill, Customer Service and Narcotics Departments. · Organize workflow and ensure that your employees understand their duties or delegated tasks and proper cut-off times and deadlines. · Monitor employee productivity and provide constructive feedback and coaching. · Communicate with the Data Entry Supervisor any staffing needs or issues. · Investigate and resolve all problems and issues related to orders. · Ensure that specialized queues are being maintained (i.e. Pending, back up) · Provide on-job-training for new hires when necessary. · Continue to educate by attending department in-services and by keeping up with local, state, federal and company law and regulations changes. · Clean and help maintain equipment and work areas according to prescribed methods. · Complete daily task (OTC Report, Duplicate report etc.). · Perform other duties as requested. Requirements Education, Knowledge and Skills: + High School Diploma. + One to three years’ Long-Term Care Pharmacy experience + Registered or Certified Pharmacy Technician with the Ohio Board of Pharmacy + Driven and motivated problem-solver + Computer literate + Strong written and oral communication skills + Ability to work independently + Must be detail oriented + Must be able to give direction + Able to work overtime with little or no notice