Data Entry Associate
KPH Healthcare Services, Inc.
**Overview**
**Scope of Responsibilities:** Works under direct supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees
**Job Summary:** Responsible for all aspects related to entering of medication orders.
**Responsibilities**
**Job Duties:**
+ Responsible for accurate data entry of incoming prescriptions
+ Responsible for accurate selecting billing and shipping methods for incoming patient orders
+ Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
+ Provides resolution to customer service issues to ensure member satisfaction
+ Work with members to provide resolution to payment related issues on accounts/orders
+ Maintain and keep reasonable production as determined by supervisor
+ May assist in orienting and training new employees
+ Responsible for completing all mandatory and regulatory training programs
+ Perform other duties as assigned
**Qualifications**
**Attendance Requirements:**
+ Must be available, and on-time for scheduled work shifts.
+ Must be able to work nights and weekends as required.
**Educational Requirements:**
+ Minimum: High School Diploma or GED
+ Preferred: Pharmacy technician or related certification
**Experience:**
+ Experience in a customer service related field
**Special Conditions of Employment:**
+ Drug test
+ Initial and continuous exclusion and sanction/disciplinary monitoring
+ Any and all additional eligibility requirements based on the specific position
**Job Skill Requirements:**
+ Broad knowledge of medications, physician orders, and pharmacy systems
+ Strong communication skills
+ Outstanding customer service skills
+ Excellent organization skills
+ Ability to multitask and prioritize
+ Excellent computer and keyboarding skills
+ Successful completion of a pre-employment and/or random drug screening test
**Compensation:**
$15.50 - $16.36 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
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**Job Locations** _US-NY-Gouverneur_
**Posted Date** _2 months ago_ _(11/7/2024 3:00 PM)_
**_Requisition ID_** _2024-13427_
**_\# of Openings_** _2_
**_Category_** _Administrative/Clerical_
**_Location : Location_** _US-NY-Gouverneur_
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