Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

Authorizations associates are responsible for entering all client demographic packets and service authorizations to enable successful time entry and billing processes. They review the packets and authorizations for accuracy, identify any problems, and then troubleshoot any issues with our local offices. Additionally, they prepare basic reports that flag errors which would impact shift entry, payroll, and billing processes and work to resolve discrepancies in a timely manner.

 

JOB DUTIES

Process specifically assigned client packets, authorizations, and eligibility checks timely and accurately Prepare and work reports to meet all deadlines for shift entry, payroll, and billing Effectively communicate verbally and in writing Comply with applicable legal requirements, standards, policies, and procedures Demonstrate dependability Engage in and facilitate positive and cohesive team environments Demonstrate effective problem solving and decision-making skills Exhibit computer efficiency Maintain necessary skills and knowledge to coordinate workflow Participate in professional development and training activities Prioritize and multitask effectively Provide excellent customer service to internal and external clients Develop a working knowledge of additional entities to assist other service lines as need Other duties as assigned

 

QUALIFICATIONS

Microsoft Office experience preferred High School Diploma preferred Prior office experience preferred Be able to successfully pass a background screeningEmployees must provide their own reliable internet if working a remote/hybrid position

The incumbent typically works in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.