Responsible for entering work orders for dental and laboratory handpieces. Reviews work orders to verify customer warranty claims. Accurately enter data into corresponding fields within various software programs

KEY RESPONSIBILITIES: 

Enters work orders for dental and laboratory handpiecesReviews work orders to verify customer warranty claimsAccurately enter data into corresponding fields within various software programsCompletes warranty work for various vendors, specifically tracking items to ensure accuracyActs as a backup to the Customer Service Representatives, by assisting with taking overflow telephone calls, at times of high call volumeWork with Microsoft OfficeParticipates in special projects and performs other duties as required.

WORK EXPERIENCE: 

Previous experience in a relevant position desiredExperience using Microsoft Office (Word, Excel) preferred.

PREFERRED EDUCATION: 

High School degree or equivalent required

KNOWLEDGE, SKILLS & COMPETENCIES: 

Ability to read, understand and perform standard procedures and work instructionsBasic math and logic skills requiredBasic computer skills and software use (email, document prep, and spreadsheets) desired

TRAVEL / PHYSICAL DEMANDS:

Travel – typically not requiredPosition typically works in an office environment where environmental conditions are stableWhile performing the duties of this job, the employee routinely is required to sit for extended periods of time; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch and lift up to 15 pounds

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers