The Integration Specialist is a supporting role that assists the Technical Lead in the development, testing, and implementation of integration solutions for clients. They collaborate with a wide range of stakeholders—including business analysts, developers, project managers, and end-users—to grasp the client's needs, requirements, and objectives thoroughly.

Roles & responsibilities:

Consulting

Collaborate with cross-functional teams to understand business requirements and design effective integration solutions.Design, develop, implement, and maintain integration processes.Configure APIs, connectors, and other integration components to facilitate seamless data exchange between systems.Troubleshoot and resolve integration issues in a timely manner to ensure smooth operation of critical business processes.Conduct thorough testing of integration solutions to ensure reliability, performance, and data accuracy.Optimise integration workflows to enhance performance, reliability, and scalability.Stay current with industry trends and best practices in integration technologies and methodologies.Contribute to the continuous improvement of integration standards, processes, and tools within the organisation.Work on support tickets to maintain and enhance existing deployed integration flows.

Business Development/Leadership/Strategy

Promote and encourage innovation within the teamOversee complete process framework as per the ITIL best practices and standardsContinuously streamline critical data environment processes to achieve best operations practices.Lead all operational problem resolutions in data environment to ensure problems and incidents are properly addressed and resolved within agreed SLA’sDriving a team of 3-4 members to meet KPIsManage all system handover tasks from development owners to bed down into BAU.Confidently propose longer-term solutions with knowledge of SQL in an enterprise environment and using tools such as SSRS, SSIS and Visual Studio

Client Support

Respond to client support questions and requests via phone or email where necessaryProvide technical guidance

Risk & Compliance

Comply with relevant firm and industry legislation and incorporate into practices and processes as relevantReport all identified risks, breachesComply with relevant WH&S legislation, adhering to reasonable instructions, work procedures and practices to maintain the health and safety of the teamReport all work place hazards and incidentsKey performance indicators:Agreed upon through the performance measurement process with the Managing PartnerSpecial conditions:Ordinary full-time hours: 38 hours per week between 8am – 6pmOn occasion some out of hours work may be required – please note unpaid overtime may also be required on occasionsSelection criteria:

Skills/Knowledge/Experience

Excellent written and verbal communication skillsStrong interpersonal skillsStrong problem solving skillsExtremely organised and detail orientedManage conflicting prioritiesAbility to grasp and apply new conceptsBachelor's degree in computer science, information technology, or related field. Bachelor's degree in Computer Science, Information Technology, or a related field.1-2 years of experience in integration development, preferably with MuleSoft or Oracle Integration Cloud.Strong understanding of integration patterns, protocols, and standards (e.g., REST, SOAP, JSON, XML).Proficiency in Java or other programming languages commonly used in integration development.Familiarity with cloud platforms (e.g., Salesforce, Oracle Fusion) and enterprise architecture is a plus.Excellent problem-solving skills and attention to detail.Effective communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders.Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities.Passion for learning and professional development, with a desire to grow as part of an expanding team.Relevant certifications in MuleSoft and Oracle Integration Cloud (preferred)