Data Management Representative

BENEFITS:  Medical, Dental, Vision, 401K  

AHF Products has a job opportunity for a qualified and dependable Data Management Representative for our Mountville, PA team. This role manages data and rebate processing for our distribution and customer buying group partners. This position reports to the Customer Service Sr. Director. If you are a positive, energetic person with a commitment to providing superior customer service and enjoy working with data, this may be the right opportunity for you!

JOB DUTIES:  

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Review and analyze data to quickly resolve data submission errors related to invalid or unknown customers and products. Evaluate buying group agreements and program rebate management system to calculate applicable rebates. Process monthly, quarterly, and annual reports to capture valid rebate payments. Validate reports and process for payment. Communicating with various individuals including distributors, buying group affiliates, as well as internal contacts such as sales leadership and finance. Exercise strong listening skills and decision-making capabilities to resolve issues resulting quickly and effectively in superior customer satisfaction.

JOB QUALIFICATIONS:

Must be able to successfully complete and pass a background check, employment verification and drug screening Positive and Verifiable Work History High School diploma or equivalent. Bachelor’s degree preferred. Superior verbal and written communication. Excellent listening skills and problem-solving skills. Ability to prioritize workload and perform multiple tasks at once. Proven ability to maintain a positive attitude and work effectively within a team environment. Ability to be proactive, take initiative, be accountable and possess a strong propensity towards change and process improvement. Talk, hear, read, write, and comprehend English. Proficiency in operating a PC with intermediate knowledge of Microsoft Office / Excel.

PHYSICAL DEMANDS

Frequent sitting or standing for extended periods of time.

MENTAL DEMANDS

Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast pace environment Work with a Sense of Urgency

AHF PRODUCTS: 

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce®, Armstrong Flooring™, Hartco®, Robbins®, LM Flooring ®, Capella®, HomerWood®, Hearthwood®, Raintree®, Autograph®, Emily Morrow Home®, tmbr®, Crossville®, and Crossville Studios®. Our commercial brands include Bruce Contract™, Hartco Contract™, AHF Contract®, Armstrong Flooring, Parterre®, Crossville® and Crossville Studios®. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.