We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Kantar is the world’s leading marketing data and analytics company. We have a complete, unique, and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks and our innovative analytics and technology, we help our clients understand people and inspire growth.

Data Quality Manager, Worldpanel Division – Philippines

Location: Mandaluyong City, Philippines.

This is a senior role leading quality management for Kantar Worldpanel Division Philippines.

Job Responsibilities

Ensure robust data reporting by responding to data quality related questions and provide explanation and/or corrective measures to improve quality of data delivery.Contribute to the strategic and operational plans by bringing experience and knowledge on consumer panel research operations.Responsible for tasks which such as panel update, sample designs, impact and pick up analysis factor creation etc.Resolving and preventing quality issues through constant update of KPI, engagement with CS and bridging their requirements to operations team and by leading quality improvement investigations and initiatives, and preventive data checksAudit operating procedures, monitor monthly results, and forecast to achieve targets.Meet or exceed Quality KPIs and work with operations departments to deliver expected results by following the documented processes.Deliver process discipline, consistency and continuously improve current performance management across assigned markets.Monitor and review Quality Assurance.Operations training design, review and update and coordination between teams.

Job Qualifications

Stakeholder Management:

· Collaborate with operations leaders and client-service teams to facilitate stakeholder management and effective resource management on the ground.

· Work with stakeholders to align on business priorities and ensure understanding of business issues and project scope.

· Listen and contribute solutions to issues arising.

· Participate in or ensure own team is participating in root cause analysis as needed.

· Independently handle projects from monitoring timelines, coordination with other teams, to analyzing and presenting results

Client Servicing Skills:

· Confidently articulate the service the team offers in the context of internal and external clients’ needs

· Appropriately communicate client information and intelligence

· Able to communicate and present findings independently to internal and external clients (if needed)

People Development:

· Ensure proper and relevant training the Data Quality Team and wider local Operations by facilitating trainings as needed or finding relevant suppliers.

· Provide project updates and reports to the regional quality team, local Operations Head and other local stakeholders – including the country MD

· Create and develop a highly engaged and productive workforce by providing relevant training/coaching.

Management Skills:

· Responsible for key aspects of staff management including objective setting, appraisals, recruitment, training and development.

· Strong supervisory and management skills.

· Maximize team effectiveness and engagement.

Organizational Skills:

· Responsibility for implementation of best working practices with respect to productivity and quality.

· Ensure clear documentations of all implemented actions, for both internal communication and external communication, as well as best practice sharing across markets.

Analytical Skills:

· Excellent knowledge on tracking and continuous data and their applications with respect to Quality Control.

· Conducts data investigations and reconciliations.

· Provide insightful recommendations based on data findings, to be used by local Operations team as well as Client Service Team.

· Knowledge in statistical tools and techniques is preferred.

· Familiarity with manipulating or analysing data in a variety of forms, including use of MS Excel, Access, SQL, R or similar relational database and analytical packages.

Innovation:

· Use and help develop monitoring and reporting tools to impose quality.

· Openness and willingness to new developments and methodology.

· Feedback ideas and improvements to panel management.

· Creative response to added-value projects.

· Constantly find ways to automate/simplify processes and able to influence other teams to think more efficiently

#LI-CQ1 #LI-Hybrid

Country

Philippines

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.