About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
 

About our Team

US Data Operations Team aims to efficiently provide market leading, timely, reliable, and comprehensive data to all our stakeholders, and support our customers throughout the process. The team leads corporate actions, collection and maintenance of payments data, product quality controls, customer support, and Registrar functions for US Payments data.

About the Role

The role, reporting to the Manager US Payments, acts as support for the American Bankers Association Registrar, ensuring continuity and support, collaborate to maintain a solid relationship with the American Bankers Association, maintaining US data payments information, executing quality assurance checks, developing and implementing new processes to enhance data collection and maintenance, providing support, conducting regular maintenance of Access databases and supporting internal and external customers with US Payments and Registrar related data insights and methodology.  This role will be responsible for assuming the duties of the Registrar in their absence, ensuring seamless continuity of operations. This demands meticulous attention to detail and excellent communication skills to provide a positive customer experience and foster effective collaboration with internal stakeholders. The position will require 1-2 days per week in our Evanston, IL office.

You will be responsible for:

Upholding best practices for data governance, managing Registrar data, performing administrative Registrar duties, and building relationships with financial institutions to ensure effective collaboration and compliance.

Engaging with the American Bankers Association to maintain and strengthen relationships, ensuring that all contractual obligations are met.

Preparing and present project status updates and reports both remotely and in-person.

Developing and implementing new processes to improve Registrar’s duties ensuring compliance
with contractual obligations.

Ensuring access databases integrity, including troubleshooting, enhancing and performing
regular maintenance and updates.

Providing backup support for the Team to ensure continuity and efficiency in operations.

Supporting internal and external customer US data queries, responding in a commercial manner. Assessing, monitoring, and taking action to resolve as appropriate.

Qualifications:

Fluent English both written and verbal

Have ability to build and maintain relationships with data providers and key partnerships

Comfortable running remote and face to face presentations to internal and external stakeholders

Customer and results focused

Ability to communicate effectively with both internal and external stakeholders

Customer-first mind-set, and the ability to deliver results on time

Experience of working with databases and business processes

Proficient in Microsoft Office product suite

Industry knowledge/experience, especially in US payments, a plus

Proven experience of data research

Analytical – Proficient in Excel and Access

Proactive, able to work well both in a team environment and independently

Be detail-oriented and able to manage multiple projects simultaneously 

Strong communication skills, both verbal and written

Research skills

Team player

Location: Must be able to commute to Evanston, IL office 1-2 days per week minimum and as requested.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

#LI-CS1

#LI-Hybrid

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. 

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.