Description We are in search of a Data Representative in the mid-Wilshire area. As a part of our team, your main role will be to manage participant data information, handle incoming calls, and ensure the accuracy of our records. This role requires you to be onsite five days a week. Responsibilities: • Accurately update contact and demographic information of participants, dependents, and beneficiaries. • Handle and process incoming calls efficiently in the Demographics phone queue. • Set mailing preferences and ensure the correct address is designated for confidential documents. • Adhere to privacy and security protocols when making changes in the system. • Respond to incoming calls and emails concerning contact and demographic updates. • Review and process Adult Dependent Authorization Forms. • Initiate research for participants with returned mail and complete a Missing Person Checklist. • Review and initiate contact and research to identify valid addresses. • Handle incoming requests sent to the Demographics Service Desk and initiate review process if necessary. • Prepare, archive, and mail address verification letters. • Review and process documents and enter metadata information in Laserfiche. • Provide back-up support for the receptionist and perform basic security functions when necessary. • Accept and distribute correspondence/packages from the building lobby when necessary. • Assist participants with the enrollment process for the online participant portal. • Work effectively with individuals at all levels and stay highly motivated to achieve goals. Requirements • Excellent ability to provide clerical support as and when required. • Proven experience in performing various clerical duties efficiently. • Proficiency in handling routine clerical tasks without any supervision. • Strong organizational skills with an attention to detail. • Exceptional communication skills, both written and verbal. • Ability to interpret and handle confidential participant data responsibly. • Experience in using various data management software and tools. • Ability to work collaboratively within a team environment. • Strong problem-solving skills and the ability to make decisions under pressure. • Ability to prioritize tasks according to business needs. • Demonstrated ability to meet deadlines and maintain high-quality work. • Willingness to continuously learn and adapt to new processes and procedures. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .