About the Role: Grade Level (for internal use): 07 The Team: Bank Rates provides depository rates, retail and business fee comparisons for U.S. banks and credit unions for detailed competitive intelligence, including more than 70 standard retail banking products, ranging from deposit products to consumer loan and mortgages. The team ensures accuracy, completeness, and timeliness of data published in the S&P Global Market Intelligence products and solutions. The team has presence in three operating sites – India, Pakistan, and the Philippines – that work collaboratively daily serving financial institutions, academia, regulatory agencies, research firms, and others. As part of a global organization, we embrace diversity, equity, and inclusion and value partnership with clients and stakeholders, in constant discovery of innovation and client-value creation and operate with utmost integrity. The Impact:  You will have an opportunity to improve your skillset and grow a global internal and external network that will enable you to regularly assess client service levels and identify creative, viable ways to drive meaningful improvement. What’s in it for you:  Our Company prides itself in being an equal opportunity employer and a result faced meritocracy. We set high standards and value accountability for all. At the same time, we seek to identify and reward exceptional performance with growth opportunities. Based on planned growth and initiatives, you have an opportunity to emerge to more specialized roles and act as a resource for the team. Responsibilities: Actively reach out (via email) to US banks to collect and track information on the interest rates for their banking products according to SPGMI parameters. These data can be supplemented with emails and Internet-based research. Develop and maintain business relationships with external contacts/clients to actively track information on the covered content set falls under the preview of this job. These Deliver accurate, timely output, applying 'doing right the first-time' mindset. Identify and report any new disclosure or gaps in policies/procedures. Contribute towards process improvement through error checks, audit suggestions, and tool enhancements. Innovate by identifying enhancement initiatives Build subject-matter expertise towards various workflow, processes of the dataset, and on fees related and charter jobs including client related custom reports Remain up-to-date on industry trends and utilizes upskilling and reskilling opportunities and platforms to expand existing skillset   Basic Qualification: Minimum of Bachelor's/College degree and/or has prior experience working in a customer service setting. Strong English verbal and written communication skills to communicate with stakeholders globally. Proven ability to work with minimal direction and maintain focus and motivation while working with routine and repetitive tasks. Background in MS Office Excellent attention to detail with a strong focus on data accuracy Capable of collaborating with both local and offshore teams and stakeholders Comfortable taking initiative and demonstrating resourcefulness Strong attention to detail and persistent approach to work Open to fresh graduates, Finance, Accounting, Banking degree holder. Amenable to work the night shift. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 309216 Posted On: 2024-11-14 Location: Makati City, Philippines