Data Scientist

Lead I - Data Science

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

The Data Scientist in the Production Support Team plays a crucial role in ensuring the reliability, performance, and continuous optimization of data-driven systems across both cloud and on-prem environments. This role combines data analysis, system troubleshooting, and technical support to resolve complex issues, enhance system efficiency, and support business-critical operations. The Data Scientist will work closely with cross-functional teams to monitor, analyze, and address data processing, integration, and performance challenges, ensuring seamless operation of applications and services used by clients.

 

The Opportunity:

·       Analyze and interpret large datasets from both on-premise and cloud environments (Snowflake, Teradata, SQL Server) to extract meaningful insights for system optimization and business decisions.

·       Work with stakeholders to provide actionable recommendations based on data analysis results.

·       Continuously monitor the performance, stability, and data integrity of production systems in both cloud (Snowflake, Kafka) and on-premise environments (SQL Server, Teradata, Hadoop).

·       Troubleshoot and resolve system performance issues, data discrepancies, and application errors to ensure seamless operations.

·       Develop, maintain, and optimize ETL processes using Spark, Hadoop, and other big data technologies to ensure efficient and timely data movement across platforms.

·       Implement and enhance data processing workflows to support complex data transformations and integrations across multiple systems.

·       Provide production support for enterprise applications including WebSphere, PEGA, and Kafka, ensuring minimal downtime and rapid resolution of service disruptions.

·       Collaborate with development teams to resolve issues in application stacks such as .NET, Java, and Angular, maintaining system stability and performance.

·       Optimize queries and improve performance for large-scale data processing in Teradata, Snowflake, and SQL Server.

·       Enhance the efficiency of distributed data tasks and computation within Spark and Hadoop environments.

·       Manage and automate data integration tasks between different environments (on-premise and cloud) using tools like Kafka and FTP.

·       Ensure smooth data transfers, monitor batch jobs, and implement automation for data processing and systems.

·       Ensure data handling, transfer protocols, and storage meet organizational security standards and compliance regulations (including the use of FTP and secure communication).

·       Apply best practices in data governance and privacy in both cloud and on-prem environments.

·       Document data processes, system configurations, and troubleshooting steps to create a knowledge repository.

·       Provide detailed reports on system performance, issue resolution, and recommendations for future enhancements.

·       Work closely with cross-functional teams, including DevOps, engineering, and business analysts, to ensure data solutions align with overall system requirements.

·       Communicate technical findings clearly to non-technical stakeholders to support informed decision-making.

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What You Need:

·       Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

·       4+ years of proven experience working with on-prem and cloud-based systems (Snowflake, Teradata, Hadoop, SQL Server).

·       Experience in data pipeline management, ETL processes, and managing data-related challenges.

·       Familiarity with development frameworks (e.g., .NET, Java) for handling urgent small development tasks.

·       Expertise in Spark, Snowflake, Teradata, SQL Server, Hadoop, and other big data technologies.

·       Strong understanding of database management, performance tuning, and query optimization.

·       Hands-on experience with Kafka, WebSphere, and PEGA for application support and integration.

·       Proficiency in working with data transfer protocols such as FTP for managing data flows and troubleshooting integration issues.

·       Desirable Skills:

·       Experience working in cloud environments (AWS, Azure, etc.) for data management and processing.

·       Familiarity with healthcare or insurance data systems and configurations is a plus.

·       Experience with automation tools for managing data pipelines and system monitoring.

 

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $90,000-$136,000

 

 

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

 

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

 

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