As an IT Security L1 Analyst for Identity and Access Management, you will be responsible for the daily IAM operational activities, including managing tickets, timely Onboarding, Offboarding and Cross boarding of domains and email accounts. You will ensure that IAM service levels are closely monitored and maintained and will conduct scheduled access reviews as required. You possess strong analysis skillsets, attention to detail, and precise documentation skills, with clear communication and ability to prioritize workloads.

Responsibilities:

Ticket management: Concise and precise updates in all ticket notes throughout the ticket lifecycle related to actions you performed, escalations if required, and the clarity sought from stakeholders regarding the task and timeline of the request. Emails and MS Teams messages to be added to the ticket notes to provide an audit trail of approvals and requests related to each task/action. Manage all user and system accounts through the account lifecycle, including provisioning, entitlement changes, deactivation, and deletion in accordance with the established service levels. Perform access and entitlement reviews in accordance with established process and timelines. Assist with Identity and Access Management related initiatives, including activity coordination, communication, and implementation. Manage Identity and Access Management related technologies such as Lifecycle Management, Privileged Access Management, SSO, Multi-Factor Authentication, Mobile Device Management and Vaulting Services.

 

Preferred Experience:

Minimum of 3 years of IT Security, or related work experienceCollege Diploma or University Degree in Computer Engineering, Computer Science or Business Analysis preferredStrong working knowledge of Active Directory, IDPs and Microsoft ExcelStrong attention to detail and documentation skills requiredExperience in implementing Identity and Access Management controls preferredKnowledge with the following IT Security Frameworks: PCI, HIPAA, SOCStrong sense of ownership and teamworkStrong ability to communicate clearly and effectivelyAbility to follow procedures and guidelinesAbility to work with all levels of staffAbility to take personal initiative and observe confidentialityAbility to multi-task in a fast-paced environment