SUMMARY 

The Data Services Representative gathers information on multi-family properties (apartment communities) through telephone interviews, internet, and various other resources. The role entails accurately entering information gathered into a company-driven database which essentially contributes to the integrity, quality, and quantity of data submitted.  

PRIMARY RESPONSIBILITIES 

Contacting apartment communities and gathering updated apartment information through a survey . Data entry of information gathered, including new rent and occupancy records, into the database and proofreading of own work.   Perform detailed data maintenance tasks, including identification of duplicates and/or changing floor plan information.   Utilize online sources and other references to gather information about recently developed residential complexes. Collect new information from the Pipeline department; confirm and/or modify existing records to reflect the new information gathered .

REQUIRED KNOWLEDGE/SKILLS/ABILITIES 

College degree in any field or equivalent experience . At least 6 months of customer service experience, preferably in a call center environment.   Strong data entry skills.  Experience working in Word, Excel, Outlook, and Internet Explorer . Strong attention to detail and accuracy. Good time management skills.  Ability to work in a fast-paced, deadline-oriented environment.   Proven ability to learn and utilize new procedures and processes quickly.   Apartment industry experience is preferred.