Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Data Governance Analyst role is an exciting opportunity to bring about data driven transformation and drive execution of enterprise-wide, governance and management of data assets.

As a Data Governance Analyst, responsibilities include enabling business & core functions via effective use of data while minimizing privacy, security, operational and reputational risks associated with data. 

 

The Data Governance Analyst will need to coordinate and collaborate with other stewardship roles (such as Data Custodian(s), Data Owner(s), and centralized data management office).

 

As a member of a centralized, enterprise-wide program focusing on management of data assets, the Data Governance Analyst is responsible for operating day-to-day data governance working groups,  providing operational support for the coordination and execution of data asset management standards and driving adoption of data asset management framework across the enterprise, with emphasis on UK&I and Europe.

The Data Governance Analyst is also responsible for documenting, analyzing and optimizing data stewardship and governance processes and foundational practices(e.g. data lineage & metadata management, data quality, data issue and change management, etc) leverage data management tools as well as facilitating business and technical stakeholders in defining and owning data assets. They will also drive development and enrichment of data catalogs.

The Data Governance Analyst is a visible role across the enterprise, with a specific focus on UK&I and Europe, engaging with business, technology and corporate functions to define & document enterprise metrics/terms; collect artifacts, streamline practices; research and curate documentation, and, implement process improvements

What Part Will You Play?

Work collaboratively as part of the Data Governance/asset management team to improve data documentation and drive continuous improvement of the data governance & management   practices

Lead and facilitate Data Governance working groups across various businesses/regions, with emphasis on UK&I and Europe and activities to achieve program goals and data requests

Via enterprise wide working groups (Data Custodian(s), Data Owner(s), and centralized data management office), maintain business processes that are used to identify and collect metadata, information needed to support data governance, knowledge sharing, and data quality

Ensure that the data asset management policies, standards and best practices are shared across the business unit and embedded in new development projects

Be responsible for understanding end-to-end data lifecycle with data controls and identifying data dependencies in support of delivery, release, and change management

Work with the business and technical teams to create data standards and principals to improve data management. This will include the creation of management and control processes to report on the effectiveness of the data management gates implemented within the business processes

Manage data definition reviews and approvals for important data concepts and metrics

Partner with core functions and business to create business process flows and data mapping

Will become the subject matter expert of the business processes and the data generated and used by the processes. Part of the role will be to understand, and possibly create, data architecture diagrams as they align to business architecture - within a department, and across departments and external companies

Support and collaborate with enterprise wide stakeholders to resolve data quality and data change management issues and monitoring data quality

Serve as one of the key contacts for enterprise-wide Data Glossary system and ensure that metadata policies are followed and valuable to our company

Provide leadership in identifying gaps in existing data governance processes and driving process optimization via working groups of key stakeholders across the enterprise

Implement and advance acceptance/usage of data governance & management tools for metadata management, data lineage, business glossary, data issue management, etc.  

Ensure policies and data definitions are understood and broadly communicated across the enterprise

Manage various aspects for data governance and management communication plan including periodic updates to program page on company portal, managing collateral for data governance training

Participate in various review processes (that are part of other governing bodies/processes such as PMO, SDLC, etc.) to identify opportunities for the data governance & management program to intervene/coordinate data governance framework implementation

Participate in company’s internal system alerts to manage project alert backlogs for the program

Assist in coordination activities related to issue remediation, escalations, prioritizations, etc among business units and other data relevant functions (e.g. privacy, infosec, technology and analytics, internal audit, enterprise risk management) such that data life cycle management occurs in accordance with privacy regulations (e.g. GDPR, CCPA) and information security requirements

What Are We Looking For in This Role?

Minimum Qualifications

Bachelor’s Degree with 5-7 years of experience working in a complex technology driven business, and cross-functional environment, including but not limited to data  governance, compliance, security, enterprise-wide data–centric functions/initiatives, process improvement

2+ years of experience in payment industry preferred

Experience with Metadata management and Data Quality improvement practices and techniques

Working knowledge of Data Governance and Data Privacy principles

Working knowledge of Design Thinking Techniques

Knowledge of and/or ability to work with data governance and quality tools

Experience with data management tools (Informatica, Collibra, etc.) preferred 

Relationship-building and the ability to work with a variety of different stakeholders with competing priorities

Understands the business acumen and financials associated with a technology/software-driven business

Proven ability to analyze performance, research, financial and competitive data to drive strategic and tactical recommendations

Ability to make assessment and judgment calls quickly and accurately

Ability to navigate at all levels in the organization and interact effectively and confidently with audiences of varying skill sets and authority

Strong organizational skills, with a proven ability to manage multiple priorities simultaneously

Good understanding of various data protection acts like GDPR, CCPA etc.

Understanding of data-related pipeline solutions and practices such as data warehousing, data integration, MDM, ETL, analytics, and big data solutions preferred

Ability to function in complex environments and clarify concepts to stakeholders

Ability to understand the implications of data quality issues and explain the impact technology, organizational structure, and business process and practices have on data quality

Leadership and communication skills to facilitate meetings/workshops to document processes and data that support data governance-related efforts

Self-starter who is comfortable with ambiguity and able to influence and motivate without direct authority

Excellent problem solving skills,  Analytical approach to problem solving, Highly collaborative, constructive approach to driving results and resolving conflicts

Preferred Qualifications

Experience data cataloguing and data valuation techniques (infonomics).What Are Our Desired Skills and Capabilities?Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented position.Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.