Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

25 - 50%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Provide database support services to application teams and Operations teams including the Network Operations Center. May require knowledge of multiple database management systems on one or more operating systems. Primary duties include database software installation, upgrade/patching, infrastructure management and creation and support of application databases.

What you will be doing

Meets commitments and provides excellent customer service at all times with internal and external clients.

Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.

Ensures issues resulting in customer outage is escalated appropriately through the stakeholders

Assists application groups with design development that meet current and future business requirements:

                Participates in logical design process of strategic projects and responsible for the physical design      

or implementation.

                Provides specific direction on infrastructure design to support applications.

                Participates as a member of development support team on projects.

                Follows and meets project timelines and deadlines.

• Provides maintenance of physical database:

                Creates physical database objectives following established standards and processes employed by

database team.

                Enforces database standards and follows up on inconsistencies.

                Performs routine reviews of databases and systems to ensure acceptable levels of performance.

                Reports problem performance areas and recommendations for improvement.

                Follows up on recommendations and actively pushes for implementation as appropriate.

                Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions.

                - Works with capacity planning, operations, application developers and other TSG teams on database performance and access issues.

Provides 24/7 support of production database environments.

As a primary administrator, provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues.

Implements backup/recovery procedures to protect integrity of data in database environment.

Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result.

If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.

Apply patches and fixes to address vulnerabilities and compliance requirement

Participate in the disaster recovery execution / exercises

Other related duties assigned as needed.

What you bring

Experienced in MSSQL DB and PostgreSQL DB experience

Experience with MSSQL Server clustering and replication

Experience with HARP / PGD Proxy

Knowledge of Linux , Oracle DB

Good communication and team skills with an ability to cooperate, present to and participate with peers/team members

Experience with system administration

Experience with automation via scripting (Shell / PowerShell)

Must be willing to work on a morning shift

Must be willing to work on a hybrid setup. Will need to work at the client site located in Macapagal, Pasay

Must be willing to have on-call assignments

Good problem solving, analytical and critical thinking skills

College undergraduates or non-bachelor's degree holders with relevant work experiences are welcome to apply

What we offer you

A competitive salary and benefits, including HMO on Day 1

Great workspaces with dedicated and motivated colleagues

A variety of career development tools, resources, and opportunities

Work for an organization that champions Inclusion and Diversity and Women in Technology

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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