As a Senior Advanced Support Engineer, you are expected to be an senior member of the service team and be able to solve complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with limited guidance from management. Further, the Senior Advanced Support Engineer is expected to be a point of contact for customers and lead Oracle employees when in need of technical advice.

Career Level - IC3