At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role:

Achieves time-bound sales targets for SolarWinds products, solutions, and initiatives for select accounts across the install base and for new strategic customer opportunities. Works collaboratively with sales leadership and cross-functional team members to develop and manage customer accounts.

Your Impact:

Receive inbound warm leads for product evaluation requests for customers who have downloaded trial versions of our products, and/or inbound warm leads for current customers who have additional IT product needs. Manage accounts throughout the entire sales process and collaborate with team members in business development, consulting, and support to uncover all customer needs. Communicate updates to sales managers. Source new sales opportunities through inbound calls, outbound prospecting follow-up, up-selling, and cross-selling SolarWinds software products via pro-active calls and emails. Communicate regularly with all customers in assigned territory and facilitate the resolution of all issues uncovered. Cultivate and leverage relationships with key partners to drive sales outside of core territory calling duties. Establish a solid understanding of customers’ business needs by creating value to customers for our solution footprint. Liaise with customer contacts for the purpose of managing the customer relationship, identifying new opportunities, and maximizing sales. Research and analyze competitive and industry trends (e.g., research sales statistics, prepare reports, study literature regarding new and existing services; monitor sales, prices, and services of competitors) for internal use and recommend appropriate actions. Partner with sales engineering to conduct technical and non-technical online web product demonstrations. Maintain accurate customer records, and activity and pipeline reports within Salesforce.com. Identify new business, channel partnership, and local market opportunities. Drive the implementation of the overall sales readiness vision in the context of expanding global business. Develop and apply a thorough understanding of SolarWinds products and sales methodology and processes to retire assigned quota via growth of assigned territory through prospecting, ownership of a sales pipeline, and collaboration with sales leadership. Achieve sales and retention targets within assigned territory. Successfully execute multi-product sales, attaching other SolarWinds products to current customers. Develop and apply a thorough understanding of SolarWinds products and sales methodology and processes to retire assigned quota via growth of assigned territory through prospecting, ownership of a sales pipeline, and collaboration with sales leadership. Manage direct and channel partner business transactions. Work closely with other cross-functional management teams in the marketing and product groups. Represent SolarWinds’ message at summits, seminars, and trade shows.

Your Experience:

BASIC QUALIFICATIONS

Proven track record of meeting or exceeding assigned quotas; successful history of close rate percentage as part of career path in previous sales roles History of successful attainment against target and key performance indicators (KPIs) in previous inside sales roles Demonstrated ability to convert cross and up-selling opportunities within existing customer base and with prospects; close deals by phone, while maintaining established sales quotas existing and new prospects Previous IT monitoring experience Demonstrated ability to communicate technical and business concepts via telephone and web-based presentations Demonstrated self-discipline necessary to interface effectively with customers, management, and all levels of employees Solid demonstrated knowledge of products and solutions with a growing ability to identify customer business challenges and position the value proposition of SolarWinds solutions Ability to adapt to changing business issues and requirements and be creative in suggesting new approaches Advanced knowledge of pipeline and opportunity management in Salesforce and other reporting tools Ability to make adjustments to maintain deal velocity and momentum Ability to understand sales numbers and manage to daily sales metrics Must be incredibly self-motivated and possess strong leadership skills and the ability to motivate a sales team by example Business planning and financial skills (e.g., discounts, ROI, etc.) including strong pipeline management and forecasting capabilities; knowledge of the partner ecosystem Experience working in a VAR or IT services environment is highly desirable Previous experience in a channel sales role is highly desirable Must be able to effectively interpret general business documentation Proven, motivated self-starter with the ability to execute multiple tasks; strong project management skills Strong organization and time management skills to manage multiple responsibilities efficiently Excellent verbal/written communication and presentation skills, especially in a one-to-many in-person or remote presentation setting Excellent problem-solving and adaptive thinking characteristics; ability to weigh many situational factors and be able to recommend appropriate solutions

PREFERRED QUALIFICATIONS

2-3 years’ experience in a sales or phone sales; preferably in the IT management software market and in a high call volume, fast-paced, high velocity environment Bachelor’s degree or equivalent combination of education and experience

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice