At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

 

Your responsibilities would include:

 

Defining & Governing the Global Template

 

Supporting the E2E Stream Lead in proactively managing the respective E2E process Validating the process designs Ensuring standard processes and HEPM are aligned Translating the process standards into solutions in the ERP’s

 

Process Governance and Change Requests

 

Proposing to the Design Authority ((d)FO’s) redesigns of existing processes based on the analysis of improvement opportunities and prioritization of identified solutions Proposing to the Design Authority ((d)FO’s) designs of new processes and/or advanced functionality. The new processes and advanced functionalities can come from the Global Functions, the reference groups, and from OpCos Creating and/or updating procedures and manuals that detail processes and can serve as a basis for work execution Facilitating process derogation and change requests Introducing and rolling out new functionalities and understanding the implications on the current processes and on the business for OpCos in scope Guiding OpCos in scope to follow the standard process Ensuring process changes are modeled/updated in HEPM

 

Process Performance and Scope for OpCos in Scope

 

Evaluating if new capabilities have an impact on the current Global template Setting up and maintaining regular contact with the Reference Groups (selected OpCos), to assess process improvement potential Managing major organizational projects that involve process improvement efforts within scope Proposing measurable PPI definitions & calculations Advising on PPI change requests Working with D&T to implement PPI’s in automated process performance dashboards for the relevant ERP platforms Driving CI in the PPI measurement Regularly reviewing PPIs to identify potential process improvement areas

 

Change Management

Ensuring process changes are properly implemented using the release management procedure Managing the change associated with capability implementations by: Identifying the needs and positions of all interested parties (stakeholders) Creating the sense of urgency Incorporating change management activities into program plans to ensure stakeholders understand and support the change journey Addressing any cultural sensitivities

 

 

You are a good candidate if you have:

•  3-5years of working experience required in a similar role / a complex international environment / FMCG industry

•  Fluent English

•  Business process design and modelling techniques and tools

•  Capability to work in a cross-functional environment

•  Strong communication skills –explain complicated subjects in clear and simple language

•  Consultancy skills, being critical when needed

•  Understanding the interaction between business processes and technology