Job details

Country

Malaysia

State / Region / Province

Kuala Lumpur, Selangor

Work Location

Kuala Lumpur

Domain

Operations

Interest Group

Infosys Limited

Skills

Process|Program Management|Legal and Contractual compliance

Company

ITL Malaysia

Requisition ID

116629BR

Job description

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys is committed to the success of all its job applicants and employees, including job applicants and employees with a disability. If you need accommodation because of a disability, please contact the Company at your earliest convenience at Infy_REC_Helpdesk@infosys.com or 1-866-472-0935


Job Descriptions :

• Delivery core tasks for complex and nonstandard deals and contracts.
• Administration and process management:
represent Deal and Contract Assist (DCA) on defined sales calls.
• Manage and resolve field escalations and internal elevations.
• Develop deep knowledge and subject matter requirements.
• Participate in UAT

Job Requirements:

o Experience of working in an international business environment.
o Excellent planning, organizing, and coordinating skills.
o Excellent seller-facing communication and engagement skills.
o Attention to detail and ability to adhere to policies and processes.
o Ability to identify and resolve issues arising during delivery of the service.
o Ability to deliver insights through analytics.
o Fluency in English & Mandarin/Cantonese
o Near native written, verbal, and reading comprehension language skills were required to support primary and secondary languages.
Third level degree in Business or IT related areas, or Equivalent experience working in a relevant operations or sales environment (such as sales operations or contract management)

Operations Hours:

8AM-8PM Monday to Friday
o 07:00 shift start
o 09:00 shift start
o 13:00 shift start