The Deal Operations Specialist is responsible for data entry and transaction processing. This role creates and processes listing and pending transactions, along with maintaining large amounts of information across various real estate specific databases. This position will also offer agent support as needed by answering agent questions and ensuring compliance for required paperwork.
Essential Job Duties:
Responsible for reviewing, auditing documentation for proper placement in the system
Enter information, upload documents and photos into local MLS
Create and manage transactions in operating system
Send communication to Sales Associates regarding incomplete files
Work with the branch office administrative staff, as well as Agent Services staff to ensure data accuracy and compliance to prevent errors
Provide customer support to all of our agents and supporting staff at our branches
Additional duties as required by business need
Preferred Qualifications:
Minimum of 1-2 years’ experience in data entry, customer service or real estate related roles
Skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, and Microsoft Teams. Ability to learn external and internal real estate related applications.
Excellent Customer Service and communication skills required (both written and oral).
Excellent organizational skills and attention to detail required combined with speed and accuracy.
Creative problem-solving skills.
Ability to communicate with different audiences to convey message successfully and to change gear quickly to support different customers
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
Outstanding organizational and file management skills; emphasis on attention to detail
Customer-focused, delivery-oriented, ability to work in a team environment
Ability to work effectively in a remote environment
Anywhere is proud to offer a comprehensive benefits package to our employees including:
Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D 401(k) savings plan with company match Paid Time Off to Include Holidays , Vacation Time, and Sick Time Paid Family & Paternity Leave Life Insurance Business Travel Accident Insurance All employees receive access to LinkedIn Learning Tuition reimbursement for approved programs Employee Referral Program Adoption Assistance Program Employee Assistance Program Health and Wellness Programs and Incentives Employee Discounts Employee Resource Groups