We are hiring a Dealer Enablement Specialist to join our Customer Experience team!

DISCOVER

Are you someone that enjoys working with sales teams and building strong relationships? As a Dealer Enablement Specialist, you will be working closely with the sales team, as well as internal and external customers, to support new business and dealer development initiatives related to Watkins sales priorities. You will be a core part of our Dealer Support team, which provides world‐class service to dealers of our industry‐leading Endless Pools®, Hot Spring® Spas, Caldera® Spas, Freeflow Spas®, and Fantasy Spas®.

YOUR RIPPLE EFFECT

Do you enjoy a fast‐paced environment? You will support our global dealer enablement operations by processing dealer signings and terminations, maintaining and updating dealer contact information, preparing prospecting materials, maintaining various databases, supporting pipeline management in Salesforce, maintaining monthly department metrics, and chart creation and maintenance.Are you customer‐centric? You will provide general support to internal and external sales staff with duties such as assisting with Compliance Audits, general communication, travel support, and special ad hoc projects. You will also support office supply ordering, mailings, and more.Do you have excellent organizational skills? You will assist in internal and external events creating supporting materials (agendas, communications, PowerPoint presentations, etc.), onsite set-up and execution, and post-event follow-up.Are you a skilled communicator? We are looking for someone who has excellent phone and email etiquette and who can articulate information in a professional and thoughtful manner. In this position, you will interact with our dealer (retail) customers and individuals across multiple departments regularly.Do you look for process improvement? You will recommend improvements to all processes and lead the creation and any updates to new or existing Standard Operating Procedures (SOPs).
 

WHAT YOU BRING

Bachelor's degree (B. A.) from four-year college or university; or two or more years related experience and/or training; or equivalent combination of education and experience.1‐2 years of related experience in account management, customer service, sales support or dealer support; the equivalent combination of education and/or experience may be considered.Demonstrated ability to multi‐task and prioritize competing tasks successfully.Must be a highly skilled user in MS Office suite, specifically Excel, Word and PowerPoint. Salesforce experience required and ERP Navision System preferred. Excellent communication skills with the ability to interact with all levels within the organization as well as strong ability to work in a team environment, are required to be successful in this position.


 

WHAT YOU’LL GET

At Watkins Wellness, we believe everyone should ‘Feel good. Live well.’ We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers, and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, company bonus, profit sharing, 401k match, education assistance, and more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others.

As we move beyond the COVID-19 pandemic, our newly created One Watkins Return-to-Work policy is designed to meet the needs of both our business and our employees. The One Watkins program offers remote, hybrid, and onsite employment opportunities which are based on business needs, employee preference, and business performance. Ultimately, our goal is to remain One Watkins, with one vision and one set of values that dictate Who We Are and What We Do, regardless of where we are physically working.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

The employee must frequently move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.

The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hiring Range: $21.50-34.00

Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location.

Company: Watkins Manufacturing

Shift 1 - 10 (United States of America)Full time

Watkins (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-Verify Right to Work Poster: English & Spanish