Hi, we’re HUB!

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

This role is the perfect challenge for you if you want to grow your leadership skills, network and build relationships, and be mentored by some of the top talent in the industry!

As the Dealer Service Manager, you will be responsible for the successful and profitable operations of our auto sales team. In this unique role, you will lead and develop a team of talented insurance professionals, drive results and ensure our service offering is best-in-class for both dealership and commercial auto clients. You will manage and grow our relationships with key stakeholders in the community, including dealerships Reporting to the Branch Manager, you will be accountable for increasing revenues, expense management and compliance, as well as the overall satisfaction / engagement of both clients and employees.

A day in the life -

Help develop and lead the execution of an annual business plan to maintain and grow a book of business through:

New business generation

Business retention

Cross-selling

Lead generation

Inspire and coach your team to deliver a memorable client experience and uphold service standards.

Manage operational aspects of the team including scheduling, dispatching, corporate branding, collections and accounts receivables, office aesthetics & cleanliness, etc.

Ensure compliance with ICBC rules and regulations through regular check-ins and inspection including batching, inventory management, forms completion and training completion.

Support office team with respect to batching, inventory management, dealer billing AR’s.

Ensure high employee engagement through recruiting, talent management, development, and career planning.

Provide clear, concise, and consistent communication to the team (branch specific, corporate communications, etc.)

Ensure monthly team meetings, regular huddles and monthly staff one on ones are scheduled and executed.

Ensure strong dealer relationships and issues are treated with a high sense of urgency so they can be resolved quickly and amicably.

Participate in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization.

Other duties and responsibilities as assigned, including occasional servicing of clients at dealerships and in office.

What you will bring to our team -

The ideal candidate for this role thrives in a fast paced, dynamic and team-oriented environment. Along with previous leadership experience, you have:

A competitive spirit with the ability to motivate and inspire team members to meet and exceed goals.

Strong organizational skills allowing you to juggle multiple competing priorities daily.

Excellent communication skills.

The ability to cultivate strong and productive interpersonal relationships both internally with your staff and externally with your clients.

Minimum 3-5 years insurance brokerage experience

Level 2 insurance license, industry designation (CAIB, CIP, FCIP, CRM) preferred.

Working knowledge of the various BC auto insurance product offerings.

Proficiency with ICBC’s PolicyCenter, Autolink and EPIC.

Salary Expectations – 

The expected salary range for this position is $72,000.00 to $80,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

We work hard and play hard! Get ready for our Staff Holiday Parties!!

Paid day off for your birthday – we want to celebrate you!

Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

Room to grow within the organization

Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.     

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

•             Entrepreneurship: We encourage innovation and educated risk-taking.

•             Integrity: We do the right thing every time.

•             Teamwork: We work together to maximize results.

•             Accountability: We measure and take responsibility for outcomes.

•             Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference.  We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to hcw.hr@hubinternational.com to request this. Only candidates selected for an interview will be contacted.

#LI-POST

#LI-onsite

Department General Management

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent