**Job Description** **_Diversity & Inclusion are at the core of our mission to strengthen and empower the communities we serve._** Are you ready to advance your career as a Dealer Success Manager? At Cloud Theory, you’ll engage with large dealer groups, providing solutions and strategic support to drive mutual growth and success in a dynamic automotive market. Cloud Theory is a subsidiary of Advance, a company built on integrity, collaboration, accountability, fearlessness, and customer focus. Advance’s portfolio includes Condé Nast, Advance Local, Stage Entertainment, and several other renowned entities. Advance is also a major stakeholder in Charter Communications, Discovery, and Reddit. **Join Our Team as a Dealer Success Manager at Cloud Theory!** **Key Responsibilities:** + Establish and nurture robust relationships with our dealer clients and affiliate partners, empowering them to effectively use Cloud Theory's data and marketing solutions. + Provide high-caliber coaching and insights tailored to the specific needs of each dealer group, maximizing their success. + Demonstrate operational excellence by managing both the external relationship with client contacts and internal systems, including billing, forecasting, and order management. + Gain a comprehensive understanding of our clients’ objectives, challenges, and the evolving automotive industry landscape. + Utilize data to measure and report the effectiveness of implemented strategies, demonstrating value and identifying areas for continuous improvement. + Excel in a fast-paced environment where strong organizational skills and attention to detail are essential. Reporting to our Director of Client Strategy, you’ll play a crucial role in upholding exceptional service and driving excellence within our dealer and affiliate network. **Ideal Candidate Profile:** + Strong understanding of automotive operations with expertise in dealership sales, marketing, and fixed operations, particularly with dealer groups. + Willingness to travel on occasion (quarterly). + Demonstrate experience in leveraging data to create insightful reports that measure performance, inform strategic decisions, and communicate results effectively to stakeholders. + Commitment to exceeding expectations and working proactively with the Cloud Theory team and our clients. + Proficient in quickly grasping the functionality of the Cloud Theory platform and related services, applying this knowledge strategically to guide clients. + Skilled in relationship-building and fostering active platform adoption across multiple dealership locations. + Effective problem-solving and communication skills. + Passionate about personal and professional development, with an eagerness to learn. **Qualifications:** + Bachelor’s degree in Business, Management, Marketing, or a related field, or equivalent experience. + 3-5 years of professional experience in sales, marketing, or customer service within the automotive retail sector. + Experience with SaaS tools. + Ability to think quickly and empathetically, establishing rapport and developing lasting client relationships. + Skilled in negotiation and issue resolution, with an emphasis on non-confrontational communication. + Self-motivated and able to thrive both independently and in a team setting. + Valid driver’s license, with readiness for required travel. **Additional Information** Advance Local Media offers competitive pay and a comprehensive benefits package with affordable options for your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k) plan to help plan for your future, generous paid time off, paid parental and caregiver leave and an employee assistance program to support your work/life balance, optional legal assistance, life insurance options, as well as flexible holidays to honor cultural diversity. Advance Local Media, one of the largest media groups in the United States, which operates the leading news and information companies in more than 20 cities, reaching 58+ million people monthly with our quality, real-time journalism and community engagement. Our company is built upon the values of Integrity, Customer-first, Inclusiveness, Collaboration and Forward-looking. For more information about Advance Local, please visit www.advancelocal.com . Advance Local Media includes ZeroSum, Headline Group, Advance Aviation, Advance 360 Health, Aduna, Advance 360, Advance 360 Education, Advance Local Events, Advance National Solutions, Advance Travel & Tourism, Cloud Theory, Hoot Interactive, Reckon, Red Clay Media, Search Optics, Subtext, MLive Media Group, Advance Ohio, Alabama Media Group, NJ Advance Media, Advance Media NY, MassLive Media, Oregonian Media Group, Staten Island Media Group, PA Media Group. _Advance Local Media is committed to creating a diverse environment and is proud to be an equal opportunity/affirmative action employer, encouraging applications from people of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, genetic information, national origin, age, disability, sexual orientation, marital status, veteran status, or any other category protected under federal, state or local law._ _If you need a reasonable accommodation because of a disability for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information._