Job Description
The Field Specialist is responsible for developing and maintaining customer contacts within an assigned territory or area of responsibility.
Works under general direction; exercises discretion and judgment on work priority on a regular basis; and certain degree of creativity is expected.
Runs Product Knowledge (PK) events with Stores and Contractors at retail locations and in the field.
Works with stores and Contractors to generate needed project material lists.
Fields product technical calls from stores and contractors.
Passes leads to Account Managers and assists in the sales process when needed.
Generates new leads by introducing and promoting new products and services.
Generates new leads through the store Special Orders program.
Visits Contractors and Stores in accordance with proposal schedule.
Prepares various reports and correspondence as required
Location: Southern California, remote
Skills and abilities:
Proficiency in the use of the English language in reading, writing and speaking.
Ability to successfully interact with all organizational levels and the public.
Demonstrated proficiency to manage multiple tasks, to set priorities, and to meet deadlines.
Demonstrate proficiency in general telephone and office etiquette
Compensation & Benefit Information:
$65,000 - 75,000 annually dependent on experience*
*pay range may be adjusted depending on cost of living
Medical insurance
Health savings account with company contribution
Dental insurance
Vision insurance
Basic and voluntary life insurance
Disability insurance
401(k) plan with company match
Paid vacation and holidays
Stock purchase program with employee discount
Educational reimbursement
Wellness programs and challenges
Other supplemental benefits
Qualifications:
Preferred bachelor's degree or equivalent work experience in a related area
Minimum of one year of customer services experience
Minimum of one year of working in a team setting
Minimum of one year of sales experience (outside sales preferred)
Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications
Preferred manufacturing background, but not required
Preferred knowledge or experience of working with a distribution partner, but not required
Preferred experience and knowledge on UFP’s organization, culture, and product lines
The Company is an Equal Opportunity Employer.