Job Location: ​Chicago​ Want to make an impact?

The purpose of this position is to address and resolve customer deductions for an assigned portfolio. Additionally, this position is responsible for securing all the documentation required to either clear or refute customer deductions by working with the Sales Organization and the Broker network.

Ways you will make a difference

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

 

Assume overall responsibility for an assigned customer Deductions portfolio Generate and review deductions Aged Trial Balance on an on-going basis Identify delinquent items on a timely basis and take corrective actions Obtain supporting documentation for customer deductions and update all relevant fields within SAP Reconcile customer accounts Work with the Trade Spending group as needed Escalate any unresolved deductions to Sales Management Facilitate the flow of items into the deduction resolution tool (High Radius) Manage the clearing of items within the deduction resolution tool Ensures adherence to all company policies and procedures Performs other duties as assigned Skills that will make you successful

The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

Problem Solving - ability to identify and assess problems and implement appropriate solutions. Interpersonal Skills – Ability to calmly listen, assess and clarify problems and respond with options. Team/Independence – Ability to work independently and to work co-operatively with others. Organizational – Ability to plan and prioritize work effectively. Analytical – Ability to accurately compile, calculate and summarize data in such a way that assist in the decision-making process. Verbal/Written Communication – Ability to communicate in a concise detailed manner. Experiences that will support your success Bachelor's degree, or equivalent experience preferred Minimum 3 years’ experience Proficiency with the Microsoft Office suite SAP and/or High Radius experience is a plus but previous trade management tools preferred What We Offer

At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits https://flimp.live/Ferrara-Benefits-Resource-Center.

Compensation

The salary range for this position is $68,625-96,075 annually.