Location: On site at location listed in job posting. 

The DEI Consultant will work alongside leaders as a subject matter expert and partner to help develop customized strategies to advance our 10 enterprise-wide commitments. In particular, this position will focus largely on the community pillar of our strategic plan.

Summary

The DEI Consultant will lead the Community Pillar of our enterprise-wide strategic plan. This will include increasing accessibility and connectivity between our 20+ Associate Resource Groups and those internal partners who engage our community such as marketing, corporate communications, procurement, CRA, and the First Horizon Foundations. A focus will be on expanding outreach efforts in ways that cultivate new-to-bank partnerships with key Centers of Influence such as

College and university leaders, faculty, and alumni Military support organizations Disability-support organizations High-tech, high-growth start-up funders, incubators, and accelerators Community and economic development agencies

Although face to face engagement with the aforementioned stakeholders will be key, significant parts of this work will be done via digital engagement. Specifically, we desire someone who is particularly skilled in partnering with others to educate and engage community stakeholders via social selling, social listening and digital technology (email, web, social media, etc).

The DEI Consultant will also increase our company’s collective understanding of best practices in DEI-related community engagement. This will be accomplished in part by curating a library of relevant content from our resource providers (Gartner, Seramount, McKinsey, etc) and sharing them in engaging ways that are easily consumed by our internal stakeholders.

 Key Responsibilities

Digital Engagement

Keep community members updated on our DEI-related efforts through email, web, and social media Monitor and enhance our reputation in the community Amplify First Horizon brand through email, web, social and earned media Keep internal associates and leaders aware of community efforts

 Subject Matter Expert

Share DEI best practices from partners such as Gartner, Seramount, and McKinsey Present the results of benchmarking surveys. Use results to identify opportunities for improvement Increase awareness and understanding of DEI as a critical business imperative Build reputation as a DEI thought leader

Strategic Partnering and Consulting

Work collaboratively with leaders to embed DEI into their strategic plans and objectives Build relationships across the enterprise in order to maximize effectiveness, cooperation and trust Participate on task forces and special project teams Collaborate with partners to provide timely, effective and innovative solutions to business unit needs All other duties as assigned

Qualifications Include

3-5 years of related experience or an equivalent combination of education and experience. Proficiency in digital technology such as email marketing, social media, wireframing, web design, etc. Demonstrated commitment to DEI and high degree of cultural awareness, sensitivity, and flexibility. Coursework, training or certificates in DEI-related subject matter. Self-starter and ability to work independently. Ability to handle complex issues and navigate conflict resolution at all levels of the organization. Strong project management skills to handle complex projects simultaneously from start to finish. Advanced knowledge of state and federal laws, rules, regulations, policies and procedures related to DEI

REQUIRED KNOWLEDGE, SKILLS, AND CHARACTERISTICS

Proven ability to interact with all levels of management Effective consultation and coaching skills Goal setting and planning Excellent organizational skills The ability to prioritize the workload and multi-task in a fast-paced environment Excellent written and oral communication skills, and presentation skills Strong analytical ability The ability to negotiate and resolve issues Ability to influence others and resulting outcomes, without direct reporting relationships Travel expected, but ability to do so as needed

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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