Core Responsibilities & Duties:

Attend daily pre-shift/safety meetings to outline SOPs, Quality, or Training Topics Monitor problem lane segments as outlined in the OSD report, hot accounts, and corrective action compliance Assist with the training / on boarding of new hires Assist with the re-training and quality performance evaluation of current employees Investigate customer damage concerns for root cause analysis Ensure all company SOP’s are adhered to Adhere to all company forklift safety policies Report safety concerns or damages noted on the forklift to a manager/supervisor Address OSDM during loading/unloading with cargo handler/manager/supervisor Collaborate with local managers on corrective action plans Must be willing to work various shifts and days as necessary Other duties as assigned

Requirements:

High school diploma or GED equivalent  Organizational and prioritization skills  Self-motivated and maintains a high level of energy  Strong verbal and personal communication skills Ability to communicate effectively verbally and in writing.  Ability to perform quality audits on all aspects of the handling process, report areas that do not meet safety or quality standards, and pro-actively work with   employees to enhance performance  Ability to carry out assigned task to their completion and meet deadlines  Ability to pass forklift and hazardous certifications yearly.  Ability to lift and pull cargo which weights 70lbs or less  Ability to work under pressure and problem solve  Ability to read and understand industry documents (container load plans, bill of lading, bonded documents

 Skills:

Ideal candidate will possess a “can do” attitude with a “will do” work ethic Must have the ability to work in a fast paced environment General computer skills - Microsoft Office, Outlook, AS400 Strong verbal and written communication skills