Taipei City
12 days ago
Delivery Manager

UST Designation
Requirement name

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

 

The Opportunity:

 

Role Proficiency:

 

Under guidance deliver large and complex programmes within budget and schedule to meet outcomes as outlined.; adhering to defined processes and quality standards for a portfolio with TCV of $3-5 mil. Responsible for tracking operational and logistic decision making and implementing a robust governance model involving internal and customer stakeholders.

Outcomes:

 

1.      Drives adoption of well-established delivery plans standards processes best software engineering practices right infrastructure RACI matrix and RAID Log to deliver high quality solutions to UST customers

2.      Provide thought leadership to create a culture of innovation within the teams and develops innovative solutions to problems without precedent that improve business performance and contributes to organization goals

3.      Manages the P&L of a portfolio with TCV of $3-5 mil

4.      Support the portfolio (under direct span) growth objective of 10-15% YoY

5.      Implement plans for a programme of digital transformation focusing on service improvements and value-adds; proposing innovative ideas to the customer beyond standard delivery

6.      Build/Manage a span of control of 60 – 100 associates; providing individual and team mentoring ensuring high levels of team engagement and developing capabilities within team function and organization

7.      Improve and optimize the overall delivery process within budget

8.      Apply financial levers to improve the cost of delivery and thereby cater to or improve engagement level profitability

9.      Engage/work with key client stakeholders and drive through the end-to-end requirements of the delivery; ensuring customer expectations are met

10.   Conduct periodic reviews; tracking delivery milestones and processes. Make decisions and recommends approach based on the results from the reviews

11.   Ensure effective participation in SteerCo meetings

 

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. 

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

 

Equal Employment Opportunity Statement

 

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

 

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

• To support and promote the values of UST.

• Comply with all Company policies and procedures

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