Company Description

We’re looking for an experienced Delivery Manager that can bring strong project management skills and a thorough attention to detail across multiple clients and projects. This person will be accountable for keeping projects on track and on budget with the appropriate foresight to proactively manage risks and escalate them when necessary. As a member of a larger team, this individual will need strong communications skills to ensure their team is equipped with everything they need to deliver work on time while maintaining internal productivity goals. This person will support the Regional Capability Lead in properly scoping out new business opportunities and ongoing resourcing needs, as well as proactively listening for opportunities to grow existing accounts.

 

With both internal and client-facing responsibilities, a strong agency creative background is essential, as this role requires a working knowledge of digital production practices, tactics, technologies and strategy. Working across multiple departments, this person is expected to proactively engage in the sharing of knowledge with the larger creative production capability, and know when to pull in various department expertise to support project decision-making.

Job Description

Strategy

Work with clients and the Regional Capability Lead to establish specific goals and KPIs that indicate success and ensure tactics help achieve those goalsMake tactical strategic recommendations on how to help clients achieve their goals through Prodigious’ service line capabilitiesProvide strategic recommendations for optimizing and improving tactics specific to Prodigious’ service lines on an ongoing basisLeverage expertise from our team to help influence strategic direction and decisions

Team Management

Responsible for keeping a pulse on your team's workload and elevating accordingly when team members are under/over resourcedEnsure team members are aware of relevant tasks, deadlines, and requirementsSupport team members in motivating them to deliver their best workInform the team of pertinent updates, both internal and client-related, relevant to the projects they’re working onConfirm team members are hitting individual billable goals and the team as a whole is hitting target billable rates.Communicate to your Regional Capability Lead if you feel your team is not on track to hit their goals

Project Management

Responsible for ensuring projects and tasks are completed on time and on budgetContinuously audit service line project management processes and suggest improvementsUtilize service line process documents, tools, and trackers to support you in successfully managing projectsRegularly communicate with Onshore teams to ensure projects are laddering up to the client's overarching goals and business objectivesProactively communicate when you foresee any potential project risks or concerns and work together to come up with a solutionTranslate tactical strategy into a task-based project plan focused on reaching client goalsEnsure proper project documentation is being completed at every phase and evolve as neededUnderstand the health and status of your projects at all timesManage client expectations and ensure understanding of project status and project timeline at all timesManage day-to-day relationships for field clients, serving as the primary point of contact

QualificationsA Bachelor’s or Master’s degree in Design or a related fieldBackground in digital production and passionate about staying informed of new technologies and applying them to our teams and client workExperience managing digital production teams at scaleExperienced in cross-team collaboration with UX, Stakeholders, and productionExperience in Application or Product Development strongly preferredExperience in developing and delivering professional weekly status reports for multiple projects, change management oversight, coordination, and communication, and monthly rhythm of the business presentations that provide project status, issues, risks, mitigation plans, and timelines to senior managementAbility to create and maintain release schedule and process flows and diagramsEffective communication skills and the ability to work with a diverse group of managed services developers and business ownersOwn and manage end to end sc enarios with stakeholders and data
Strong written & verbal communication skills

Additional Information

Benefits

Access to Prepaid Medical PlanEmployee engagement activities and eventsDays of Work from HomeFlexible ScheduleProdigious AcademyTechnical trainings, soft skills development, technical certifications, access to online libraries and e-learning platformsFind your path ProgramYou will have a coach that will support and help you growLevel up Program

All your information will be kept confidential.