Delivery Manager - IT
Guardian Life
Job Description:Qualifications:
Job Requirements
RPA Program Delivery using UiPath and other technologies like Python, AI / MLGovernance of Projects thought out the RPA project life cycleCreate Business case with Cost Benefits Analysis of Annual ROI as well as long term ROI of the projectsIdentification, communication, monitoring and mitigation of the Risks / Challenges for the projects and review with process StakeholdersManagement of Projects in as per Agile – SAFe / Kanban approaches using Jira BoardManaging delivery team of 10 – 15Understanding of The ITIL process and handling the Change / Release management of the UiPath package releasesSimultaneous management of multiple projects with various Business UnitsManagement of Support Processes (Incident Management, Change management & Problem management)Represent the team at the leadership review meetings on RPA projects & other automation projectsIngestion of new Automation technologies in the teamExpected Profile
Overall, 12 - 15 Years of IT experience in that minimum 5+ years of Project Management experience with IT RPA Projects delivery.Sound knowledge of RPA - UiPath Platform and its usage in Insurance domain with Process Optimization ideas.Should have experience in cross team co-ordination skills – ability to interact with multiple project stakeholders including external testing team to achieve project successShould have technical understanding of how the different multiple technologies can ease out the process automation to integrate using UiPath.Strong communication skills – Written and Oral. Role requires drafting various reports & periodic email communication with project stakeholdersAbility to address and resolve project challenges / risks in an effective and timely manner to the satisfaction of all stakeholdersShould be able to use Jira / Kanban Boards, Project reporting as required project metrics.Should have Strong UiPath technical & analytical skills with problem-solving capabilities by analyzing the Bot report from production for Bot runsCapability and skills to drive development team to agree and follow the industry best practices and provide sign off for the production releases.Should be worked with stakeholders to identify the root-cause & figure out solution / approaches for implementation on any Production bot outages or defectsITIL / SAFe / PM certification would be an additional advantageLocation:This position can be based in any of the following locations:
Chennai, Gurgaon
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