• Lead large Transition / Transformation programs in the last.
• Handle Transitioning/Offshoring of Services and Stabilizing Service Delivery operations for accounts as large as 250+ FTE including Captive center builds.
• Successfully led more than 150 diverse Transition deals cycle involving RFP responses (>250 FTEs, multiple technologies, Services and Tools Integrations), Pricing, Pre-Transition workshops, due-diligence, client orals with an opportunity conversion rate of 30%.
• Successful in building ServiceNow Practice and Service Transition practice in previous roles.
• Championed multiple Service Delivery Optimization & Automation initiatives for 100 FTE plus accounts.
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• Financial Performance Management and Operations Excellence for low Margin accounts Accountable for Large Multi domain Transition & transformation programs globally.