Overview We are PepsiCo Supply Chain. We are the game changers, innovators, collaborators and history makers. The ground breakers of the Supply Chain & Logistics space. We are a diverse group, spread across 200 countries and territories, and united by a shared set of values and goals. You know our name through our amazing portfolio, including Tropicana, Pepsi, Frito-Lay, Quaker and Gatorade. We perform with a purpose. We dream globally and act locally, constantly innovating to sustain our planet, our people, our communities and our business practices. Together, we raise the bar in lean manufacturing practices. We put forth new standards and stretch to reach beyond the goals we set. We are a think tank, bringing our ideas into action and are determined to find ways to drive efficiencies, improve processes and achieve the highest level of safety… all while meeting the demands of our customers and consumers to deliver the best products. At PepsiCo, we are committed to performing well as individuals and in teams, and to strengthen the company as a whole. Are you hungry to be a part of the world’s largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better. Responsibilities The Service Manager role is responsible for leading frontline employees in order to gain a competitive advantage and to improve cost and productivity. Ensures all routes are run and every stop is serviced every day Ensures drivers follow gate scan procedures and daily manifests Sets and measures productivity and service targets to drive accountability and execution Meets customer service needs and marketplace execution by achieving our service level goals Understands customer's business and balances customer needs with "cost to serve" standards Builds individual and organizational capabilities Forecasts labor needs, staffs for the work, schedules the work; may need to directly service customers depending on staffing levels from time to time Coach and develop team (route rides, audits) to build current and future capability Teaches safe work practices (vehicle accidents, injuries) Teaches and builds our service advantage Captures and tracks critical performance data to meet all time and quality standards Manage regulatory compliance (DQF files, hours of service, VCRs, hazmat) Leverages understanding of key business drivers to get results Maintains focus and overcomes obstacles until goals and commitments are met Understands the interdependencies across functions and builds partnerships in order to reach win/win solutions Compensation and Benefits: The expected compensation range for this position is between $50,300 - $78,350 Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan Qualifications A minimum of 2 years managing frontline employees strongly recommended Bachelor’s degree and/or equivalent work experience Ability to work a flexible schedule including early mornings, evenings and/ or weekends Must be willing and able to lift up to 40 lbs. periodically Strongly preffered Active Commercial Driver’s License Class A (CDL-A) EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement