At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description The DMCP Expert/Manager supports the DMCP team in ensuring sufficient network coverage and capacity to meet the needs of the customers. This involves analyzing network performance, contributing to demand forecasting, and supporting capacity planning initiatives to proactively address future needs.

DUTIES AND RESPONSIBILITIES:

Demand Forecasting and Planning

Develop and execute a comprehensive work plan for demand forecasting, including the nomination process with demand indicators, site prioritization based on demand and business needs, identification of cluster needs and requirements through research and fieldwork, competitive assessment of capacity distribution and subscriber share, and analyze reports from the demand analytics team and collaborate with Sales to validate and refine forecasts.

Capacity Assessment and Planning

Analyze current and future network capacity needs by reviewing internal data and forecasts

 Identify gaps and develop solutions to meet those needs, including facility upgrades and expansions. Formalize these plans in an annual cluster work plan for submission to the Head of DMCP

Stakeholder Management

Provide timely feedback and escalate issues/concerns related to facility requests to relevant business units or lead/head of DMCP

Collaborate with Sales, Technology, Network Operations, and other relevant teams to ensure alignment on demand and capacity plans

Push relevant groups for timely execution of action plan items for DMCP programs

Coordinate with other CFUs or corporate-wide build project owners for budget sharing and project inclusion

Actively participate in corporate-wide build/augmentation projects to advocate for inclusion of specific geographic areas

Project Management

Lead special projects related to demand management and capacity planning

Ensure timely and effective delivery of DMCP initiatives

Reporting and Analysis

Monitor key performance indicators (KPIs) related to network capacity and utilization

Prepare reports and presentations for management on DMCP activities and performance

Coordinate with the Sales Analytics team to obtain necessary data and reports for demand and capacity planning

REQUIREMENTS:

5 years experience in Sales/Market Analysis, Business Intelligence, or equivalent

IT/Telco, Consumer Electronics Retail industry experience

Strong understanding of Project, Operational, and People Management

Experience in Cross-functional Team Management and Customer Service

Organizational Understanding

Product & Service Knowledge

Sales Business Process Understanding

Market, Business and Industry Understanding

Network Builds and Process Understanding

Business Analytics 

Bachelor’s degree minimum requirement in Business Administration, Marketing, or related field

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.