More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary: This position manages assigned contractor & vendor relationships, coordinating and completing Quality Assurance / Quality Control inspection requirements to maintain PSC compliance for residential and non-residential DSM programs that support mandated Energy Efficiency goals. Duties include but are not limited to: + Recruitment, training and retention of program contractors/vendors and personnel. + Oversight of assigned program contractors/vendors and its employees. + Relationship building of the residential Trade Ally contractor base, which includes Relationship management, regional strategy planning, Program training, Retention of Trade Ally contractors, DSM program technical support for external/internal customers. + Field contact for external/internal customers and contractors/vendors 2nd level inquiries. + PSC complaints and damage claims. Responsibilities: + Perform compliance inspections of completed DSM program contractor/vendor work on residential and non-residential DSM programs to ensure QA/QC and compliance as mandated by the PSC. + Record and document all related compliance results utilizing special test equipment with follow up to improve contractor/vendor performance and quality of work. + Proactively manage field activities for residential and non-residential DSM program contractor/vendor performance through continuous monitoring of quality, responsiveness, and DSM program compliance. + Perform as technical liaison between Duke Energy, local and state inspection authorities, builders, contractors, and vendors to ensure QC and problem resolution. + Develop and increase business relationships with assigned contractors/vendors, manufactures, local and state inspection authorities, builders, and 3rd party vendors that result in increased DSM program quality and participation. + Managing contractor/vendor relations may include site & office visits, administration of technical training, recognition, collaboration, sharing customer survey and sales metrics to improve performance and customer service. + Schedule and attend regular meetings and evaluations for assigned contractor/vendor management to monitor and improve performance, identify issues and adjust to changing conditions. + Manage assigned contractor/vendor program inventory: business license, insurance documents and background checks. + Responsible for delivering clear communications to customers, employees, and contractor/vendor organizations to inform and educate regarding Demand Side Management & Energy Efficiency plans, activities, and initiatives to ensure a positive experience. + Train residential and non-residential program contractor/vendors and their employees for program participation and code specific issues. + Comply with company safety protocol and all other administrative responsibilities; collaborate with Product, Services & Program Manager(s) and other associated stakeholders for the implementation and QA/QC of DSM Program filings which meet company goals and PSC mandates. + Build consistencies across assigned jurisdictions. + Provide technical training to Duke Energy employees as necessary to maintain awareness of the EE industry, building codes and practices and program changes. + Develop actionable plans to increase assigned contractor/vendor quality and efficiency to achieve defined DSM goals and strategies. + Track and provide monthly reports and additional metrics to Sr. Program Inspector and Supervisor. + Attend technical trainings and maintain industry certifications required by the state or Duke Energy to perform job responsibilities. Frequently asked questions: + Will this worker be required to wear PPE (Personal Protective Equipment)? YesIf so, what kind? 3M Half Face Respirator, + Must meet medical requirements to be issued a ½ face respirator. + Safety PPE + Composite toes shoe wear (safety footwear) + Hard hat + Safety glasses + Safety Gloves + Coveralls (one time or reusable brands) + Will this worker work in the field, plant, lab or office environment? + 90% field / 10% office + Will this worker encounter any hazardous work conditions? If so, please explain. + No + Will this worker be required to lift as part of their duties? If so, how many pounds on average? + Must be capable of climbing, bending, lifting a minimum of 25 lbs. and working in confined spaces. + Will this worker be required to climb ladders? If so, what is the height of the ladder? + Yes, 8ft-15ft + Will this worker be required to use any machinery? If so, what kind? + Blower door equipment foe duct test & repair + Will this worker be required to drive as part of their duties? If so, what is the radius of the miles driven on average? + Yes, average 75 miles per day which can fluctuate based on program compliance requirements Required/Basic Qualifications + High School/GED degree + 3 years related work experience. #LI-KD1 #Li-Field Additional Preferred Qualifications + Knowledge of Duke Energy’s business objectives, DSM programs, products and services. + Experience with electrical and HVAC mechanical operations, building and construction principals and building code. + Must be capable of climbing, bending, lifting a minimum of 25 lbs. and working in confined spaces. + Must be approved to wear a respirator for extended periods of time while in attic spaces, exposed to elevated temperature conditions + Comprehensive financial and business acumen + Business operation experience + General knowledge/understanding of utility regulatory environment + Interpersonal skills including communication skills, presentation skills, conflict resolution and management skills, leadership skills, facilitation skills, both internal and external to Duke Energy Working Conditions + Field Mobility Classification – Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location. #LI-KD1 #Li-Field Travel Requirements 50+% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Posting Expiration Date Wednesday, February 19, 2025 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy (https://www.duke-energy.com/legal/privacy) Do Not Sell My Personal Information (CA) Terms of Use (https://www.duke-energy.com/legal/terms-of-use) Accessibility About Duke Energy (https://www.duke-energy.com/our-company/about-us) Read about our commitment (https://www.duke-energy.com/our-company/about-us/diversity) to supporting a diverse and inclusive workforce. Learn how to set up job alerts here. 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