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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for your next role to have a direct impact on the world, we have an excellent career opportunity for you to join Caterpillar’s Global Construction & Infrastructure (GCI) team as a Product Application Specialist for Demolition covering the EAME region. 

In this role, you will provide technical product and value selling support for Demolition products sold in the EAME region. Additionally, you will support application and job sites studies, communicate product and market information to the Product Group, manage NPI process and participate on the market strategy.

Specifically, you can expect to do:

Train the district and dealer Sales Representatives on product and application matters (product, services, application and relevant systems or software).

Professionally provide ongoing technical support to districts and dealers supporting the customers’ need for detailed technical/performance/application data give rise to dealer requests for assistance and with a “customer first” mentality.

Prepare introduction plans for new products (NPI). 

Monitor progress on all elements of NPI and initiate corrective action.

Develop and maintain regional training activities in support of new product launches for your regions.

Build and maintain up to date knowledge about competitive systems and machines and be able to promote Caterpillar value advantage to aid selling activities vs. each competitor.

Act as a mentor for less experienced employees with respect to all facets of the role with particular emphasis on product service and application knowledge and Caterpillar systems knowledge.

Be the primary conduit of technical information to and from the Product Group in support of key regional inputs & in development of business cases for the Unmet Customer Needs process.

Skills you will bring to the role:

Technical Excellence – extensive knowledge in order to provide effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues on assigned products.

Value Selling and Customer focus – extensive knowledge and ability to translate offerings and solutions into monetized customer benefits based on understood customer needs.

Relationship Management and Effective Communications – extensive knowledge and ability to maintain productive, long-term relationships with clients or vendors, leveraging clear and effective communications and presentations that engage diverse internal and external audience.  

Negotiation skills – working knowledge of successful negotiation technique to engage others in a constructive and collaborative manner

Critical Thinking and Decision making – working knowledge in order to accurately analyse situations and reach productive decisions based on informed judgment.

Education and experience:

University degree preferably in engineering, business or marketing

Extensive commercial experience involving dealer and/or customer facing positions

Fluent in English (verbal and written)

Top Candidates will also have:

Regional industry expertise

Previous experience of working in a multinational company and collaborating with a global team

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Job Title: Demolition Segment Specialist - EAME

Salary: £63,000-£75,000 depending on experience

Benefits: 27 days annual leave + bank holidays, 18% bonus, Flexible Buy in Benefits such as Private Medical, Healthcare, Vison & Dental schemes, Green Car Scheme and more, Share Scheme (50% Company Matched), Contributory Pension Scheme (Contribution double by Company up to 10%), Free Car Parking, Caterpillar Advantage website

Contract: Permanent

Location: Solihull

Travel: Up to 40% travel within EAME

Closing Date: 21st February

Job Reference: R0000291423

Flexible working arrangements will be considered for this role, in-line with the needs of the business.

CATERPILLAR

Caterpillar is a world leader in construction and mining equipment—creating innovative, cutting-edge products and services that help our customers build the world around us. With that level of impact comes the platform to care for the world, we work in. That’s why we lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.

Your Work Shapes the World 

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.  

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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