Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are looking for your next role to have a direct impact on the world, we have an excellent career opportunity for you to join Caterpillar’s Global Construction & Infrastructure (GCI) team as a Product Application Specialist for Demolition covering the EAME region. 

In this role, you will provide technical product and value selling support for Demolition products sold in the EAME region. Additionally, you will support application and job sites studies, communicate product and market information to the Product Group, manage NPI process and participate on the market strategy.

Specifically, you can expect to do:

Train the district and dealer Sales Representatives on product and application matters (product, services, application and relevant systems or software).

Professionally provide ongoing technical support to districts and dealers supporting the customers’ need for detailed technical/performance/application data give rise to dealer requests for assistance and with a “customer first” mentality.

Prepare introduction plans for new products (NPI).  Monitor progress on all elements of NPI and initiate corrective action. Develop and maintain regional training activities in support of new product launches for your regions.

Build and maintain up to date knowledge about competitive systems and machines and be able to promote Caterpillar value advantage to aid selling activities vs. each competitor.

Act as a mentor for less experienced employees with respect to all facets of the role with particular emphasis on product service and application knowledge and Caterpillar systems knowledge.

Be the primary conduit of technical information to and from the Product Group in support of key regional inputs & in development of business cases for the Unmet Customer Needs process.

Skills you will bring to the role

Technical Excellence – extensive knowledge in order to provide effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues on assigned products.

Value Selling and Customer focus – extensive knowledge and ability to translate offerings and solutions into dollarized customer benefits based on understood customer needs.

Relationship Management and Effective Communications – extensive knowledge and ability to maintain productive, long-term relationships with clients or vendors, leveraging clear and effective communications and presentations that engage diverse internal and external audience.  

Negotiation skills – working knowledge of successful negotiation technique to engage others in a constructive and collaborative manner

Critical Thinking and Decision making – working knowledge in order to accurately analyze situations and reach productive decisions based on informed judgment.

Education and experience:

University degree preferably in engineering, business or marketing

Extensive commercial experience involving dealer and/or customer facing positions (7+ years)

Fluent in English (verbal and written)

Top Candidates will also have:

Regional industry expertise

Previous experience of working in a multinational company and collaborating with a global team

Additional information:

Travel: requires up to 40% travel within EAME

The role is open to local talents. No expatriation assignment will be supported.

A valid work permit or EU-25/EFTA citizenship is required for this position.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. ​

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Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.​

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Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html​​​

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.​

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Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.​

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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